People Services Director

About the Role

Central Texas Rehabilitation Hospital, part of Lifepoint Health, is seeking a People Services Director to lead HR functions, support strategic initiatives, and foster a people-first culture for over 200 employees.

Reporting directly to the CEO and working closely with C-Suite, the Director of People Services plays a critical role in shaping a positive, engaged, high-performing workforce.

• Serve as the senior HR leader for the hospital and strategic advisor to the CEO and executive leadership team.
• Partner with leaders across the organization to align workforce strategies with business and operational goals.
• Lead employee engagement, retention, succession planning, and culture initiatives.
• Oversee labor relations activities, including administration of collective bargaining agreements and union partnerships.
• Participate in and/or lead union negotiations, grievance management, and employee relations matters.
• Provide coaching and guidance to leaders on performance management, investigations, corrective action, and conflict resolution.
• Direct recruitment, onboarding, workforce planning, and retention efforts to support staffing needs.
• Manage day-to-day HR operations, ensuring compliance with employment laws, policies, and healthcare regulations.
• Oversee HR audits, reporting, documentation, leaves of absence, accommodations, and policy administration.
• Analyze workforce metrics and trends to identify opportunities for improved engagement, retention, and operational effectiveness.
• Develop and implement action plans based on workforce data and organizational needs.
• Supervise and develop HR team members while fostering a positive, high-performance work environment.
• Lead employee development, leadership development, and training initiatives across the facility.
• Develop, monitor, and manage departmental budgets and HR-related expenditures.
• Ensure compliance with labor laws, regulatory requirements, and organizational policies while supporting a people-first culture.

Applicants should have a bachelor's degree, preferably in Human Resources, Business Administration, Healthcare Administration, Organizational Leadership, or a related field.

• Minimum 7 years of progressive Human Resources leadership experience.
• Experience leading HR functions across multiple disciplines including:
  • Employee Relations
  • Labor Relations
  • Recruitment
  • Compliance
  • Performance Management
• Experience managing investigations and employee relations issues.
• Experience advising senior leadership teams.
• Experience managing HR operations and compliance functions.
• Leadership
• Demonstrated ability to influence leaders and drive organizational initiatives.
• Experience supervising HR staff.
• Strong communication, coaching, and conflict resolution skills.

• Acute care hospital experience strongly preferred.
• Healthcare HR leadership experience preferred.
• Experience supporting hospitals or healthcare systems with 100+ employees.
• Direct union experience strongly preferred.
• Experience administering collective bargaining agreements.
• Experience handling grievances and arbitration preparation.
• Experience participating in or leading union negotiations.
• HR Certifications (SHRM-CP, SHRM-SCP, PHR, SPHR).
• Rural healthcare experience.
• Multi-union environment experience.
• Workforce planning and retention strategy experience.
• Experience leading culture transformation and engagement initiatives.
• HRIS and workforce analytics experience.

• Comprehensive benefits with multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial protection and PTO: life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & career growth: higher education and certification tuition assistance, loan assistance and 401(k) retirement package with company match.
• Employee well-being: mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional development: ongoing learning and career advancement opportunities.

This is a Full Time, Exempt position. Full comprehensive Benefit and Total Rewards package eligible.

Central Texas Rehabilitation Hospital is a rehabilitation care hospital that offers exceptional care across Texas. It is recognized by the American College of Cardiology as an accredited Chest Pain Center and is committed to providing the highest quality, family-friendly care available.

Central Texas Rehabilitation Hospital is an Equal Opportunity Employer. NNRH is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.