Senior Benefits & Leave Specialist

Job Category: Human Resources & Organizational Development

Requisition Number: SENIO
004251

• Posted :
  July 17, 2026
• Full-Time

Showing 1 location

Job Summary

The Sr. Benefits & Leave Specialist supports UFCU’s comprehensive benefits programs by managing vendor relationships, performing detailed internal audits, and ensuring data accuracy across systems. This role provides internal oversight, handles employee inquiries, supports open enrollment, leave and 401(k) management, and ensures compliance with regulatory requirements. The position requires strong analytical skills, accuracy, and the ability to multi‑task while delivering an exceptional, employee‑centric experience.

The Sr. Benefits & Leave Specialist reports to the Director, Rewards & People Operations.

About UFCU

Our Credit Union was founded in 1936 and has grown to serve members throughout Texas and beyond. At UFCU, we are more than just a financial institution, and our people are more than just employees. We are dedicated to our purpose of empowering our Members to achieve financial success and build brighter futures
.

In pursuit of our aspiration that UFCU is
loved by millions of Members and built to thrive for generations
, we are guided by our values:

Purposefully Member-Obsessed

We are driven by a profound sense of empathy to deeply understand our Members’ needs and preferences, what brighter futures means to them, and the obstacles in their way. We act in our Members’ best interests, forever seeking to empower their financial success.

Possibilities Reimagined

We are inspired to courageously experiment, learn, and iterate in pursuit of positive impact for our Members, UFCU, and coworkers. We challenge assumptions, embrace diverse perspectives, and make use of data and insights.

Performance Excellence Rooted in Unwavering Integrity

We do the right thing, always. We champion teamwork, accountability, continuous improvement, and celebrate successful outcomes of others, fostering an inclusive environment of excellence and collaboration.

Essential Functions

Benefits Administration

• Serve as the primary liaison between UFCU and benefits vendors, carriers, and retirement plan providers to ensure accurate and timely service delivery.
• Provide expert guidance to employees regarding benefit plans, eligibility, enrollment, life events, and retirement programs.
• Investigate and resolve complex benefits-related issues in partnership with vendors, payroll, HR, and employees.
• Administer annual Open Enrollment activities, including system testing, employee communications, and enrollment support.
• Monitor vendor performance, review service levels, and escalate issues to ensure quality and compliance.

Leave Administration

• Administer leave of absence programs including FMLA, ADA accommodations, workers’ compensation, disability, parental leave, and personal leaves.
• Coordinate leave cases with employees, managers, HR Business Partners, payroll, and third-party administrators to ensure timely and accurate case management.
• Track leave status and ensure appropriate communications, payroll actions, and system updates are completed.
• Provide guidance to employees and leaders regarding leave policies, processes, and return-to-work requirements.

Auditing & Compliance

• Conduct regular audits and reconciliations of benefits enrollment, payroll deductions, eligibility records, and demographic data to ensure accuracy across systems.
• Validate vendor data files, identify discrepancies, and resolve issues affecting data integrity between HRIS, payroll, benefits, and leave platforms.
• Prepare compliance reports, audit documentation, and supporting materials related to ERISA, HIPAA, ACA, COBRA, FMLA, and other regulatory requirements.
• Analyze benefits and leave utilization data, identify trends, and provide recommendations to improve processes and employee experience.

Other Duties

• Develop and maintain benefits and leave procedures, process documentation, and employee education materials.
• Recommend and implement process improvements to increase efficiency, accuracy, compliance, and service quality.
• Partner with HR, Payroll, Finance, and external vendors on benefits-related projects, system…