Human Resources Manager

Position:
Human Resources Manager

Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our everyday. An environment where you can be your authentic self.

Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes.

The disruptor in defining the sports and entertainment hospitality experience, Levy’s diverse portfolio includes award‑winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; and major events such as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and national sports all‑star games.

As the Human Resources Manager, you will lead associate relations, HR training, legal compliance, policy development, engagement survey action plans, performance and merit monitoring, hiring of non‑exempt associates, and bonus administration data management to support the business and its associates.

• Ensure all company HR policies are applied consistently.
• Objectively coach associates and management through complex issues and provide guidance on disciplinary action.
• Oversee My Opportunity for hourly recruitment and onboarding.
• Maintain and coordinate associate recognition programs.
• Ensure compliance with all federal and state laws.
• Run and/or review HR activity reports.
• Support internal customer survey and associate engagement survey interpretation/feedback process.
• Attend department manager meetings to increase HR visibility, conduct classroom training, provide assistance, and implement HR initiatives.
• Review requests for pay increases or other status changes to ensure internal equity and consistency; process status change forms.
• Prepare, coordinate, and present HR related topics and other training.
• Act as the diversity champion, leading assigned tasks and corporate diversity activities including diversity recruiting, retention, and promotion goals.
• Assist in creating Personal Development Plans for associates.
• Participate in the Annual Performance Appraisal process.

• Bachelor’s degree in HR or a related field required;
  Master’s degree preferred.
• PHR or SPHR designation strongly preferred.
• Three or more years of human resources generalist experience required; management experience a plus.
• HR experience at a large, multi‑unit organization required.
• Previous experience as part of a centralized HR environment, preferably in a corporate setting.
• Intermediate Microsoft Word, Excel, and PowerPoint skills; advanced skills preferred.
• Experience responding to common inquiries or complaints from customers, regulatory agencies, or business community members.
• Strong presentation skills required.
• Training certification a plus (e.g., Zenger‑Miller, Stephen Covey).

At Levy, team = family. We care for our associates and offer a comprehensive benefits package:

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off Plan
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Additional benefits details are available through statutory information and company policy.

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer and commits to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other protected classification.

Qualified candidates must be able to perform the essential functions of this position with or without reasonable accommodation. The job post is not exhaustive; the company reserves the right to modify or change essential functions based on business necessity.

We will consider all qualified applicants, including those with a criminal history, in a manner consistent with applicable laws. Certain positions may require Florida Level 2 background screening.

Applications are accepted on an ongoing basis. Levy maintains a drug‑free workplace.

Req

Levy Sector