Recruiting & Hiring Manager - CTX

5 STAR EVENT SERVICES Recruiting & Hiring Manager Central Texas | Austin, Texas Area Job Title Recruiting & Hiring Manager Department Human  Resources / Operations / Personnel Location Central  Texas, Austin, Texas Area Reports To Director of Operations, Branch Manager, HR leadership, or designated company leadership

Schedule

Full-time; flexible schedule required, including recruiting events, evenings, weekends, holidays, and event support as business needs require

Role Type Office-based with regular recruiting, onboarding, and event-site support

Position Summary The Recruiting & Hiring Manager is responsible for recruiting, hiring, onboarding, and workforce pipeline development for 5 STAR Event Services’ Central Texas operations. This role ensures the company has a steady flow of qualified, properly screened, event-ready employees to meet client commitments and operational staffing needs.

The ideal candidate is people-focused, organized, proactive, and comfortable communicating with applicants, new hires, employees, supervisors, managers, and the corporate team. This position requires strong judgment, urgency, follow-through, and the ability to balance hiring volume with quality, compliance, employee experience, and operational readiness.

Essential Duties and Responsibilities Recruiting, Hiring, and Workforce Pipeline Manage the full-cycle recruiting process for hourly event staff and security personnel, including job postings, applicant communication, interview coordination, hiring follow-up, and onboarding handoff.

Create, update, and maintain job advertisements that accurately reflect event staffing, security, and operational roles.

Screen applicants for availability, communication skills, professionalism, reliability, licensing requirements, and role fit.

Coordinate interviews, hiring events, job fairs, networking events, referral outreach, and community recruiting opportunities.

Initiate and monitor required pre-employment steps, including background checks, license requirements, eligibility review, paperwork completion, and onboarding readiness.

Maintain an active pipeline of qualified candidates to support high-volume event periods, seasonal demand, recurring venues, and urgent staffing needs.

Review former employees for rehire consideration in accordance with company rehire eligibility standards.

Communicate hiring trends, candidate flow, recruiting barriers, and staffing pipeline concerns to leadership on a regular basis.

Partner with scheduling and operations leadership to understand upcoming staffing needs and prioritize recruiting accordingly.

Onboarding and New Employee Experience Coordinate new employee onboarding, welcoming, documentation completion, licensing steps, orientation communication, and first-shift readiness.

Ensure new hires understand company expectations related to attendance, communication, uniform standards, professionalism, event readiness, and scheduling responsiveness.

Support initial placement of new employees based on availability, qualifications, location, skill set, and event needs.

Follow up with new hires during the early employment period to support retention, answer questions, and identify concerns quickly.

Maintain a professional, realistic, and welcoming candidate and new-hire experience consistent with 5 STAR’s culture and operational expectations.

Employee Relations and Team Building Build rapport with employees and understand their strengths, development areas, certifications, availability, event preferences, and placement fit.

Maintain open communication with Event Managers, supervisors, branch leadership, HR, and the 5 STAR corporate team.

Assist with office tasks, projects, and people-related follow-up, sometimes directly and sometimes indirectly, based…