GTM Strategy & Operations Manager

About Us:

We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.

This role is open to candidates based in or near Austin, TX. Our Austin office is based in the vibrant San Jacinto Center downtown with breathtaking views of Lady Bird Lake. At Logic Monitor, we hire within our Centers of Energy-vibrant locations where our teams connect, collaborate, and innovate.

To learn more about life at Logic Monitor, check out our Careers Page.

What You'll Do:

Logic Monitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. Logic Monitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, Logic Monitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise.

Our customers love Logic Monitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, Logic Monitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. Logic Monitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of Built In's Best Places to Work for the seventh year in a row!

Logic Monitor is seeking a highly analytical, execution-oriented GTM Strategy & Operations Manager to help shape and operationalize our go-to-market strategy. Sitting at the intersection of strategy, execution, and cross-functional alignment, this role partners with GTM leadership and Finance to drive scalable, efficient growth.

As a core member of the Business Operations team, you will support executive and Board-level decision-making, develop strategic narratives, and lead cross-functional initiatives that turn strategy into results.

This role offers direct exposure to the Executive Leadership Team and Board of Directors and is ideal for someone who thrives in ambiguity, values rigor, and delivers outcomes.

Here's a closer look at this key role:
GTM Strategy & Planning

• Support GTM strategy development and execution in partnership with Business Operations, GTM leadership, and Finance
• Translate company and GTM strategy into clear priorities, operating plans, and execution roadmaps

Executive & Board Support

• Develop high-quality ELT and Board materials, including strategic narratives, operating reviews, and performance updates
• Synthesize complex data into clear, concise insights for senior stakeholders

Execution & Program Management

• Lead cross-functional initiatives across Sales, Marketing, Customer Success, GTM Ops, IT, and Finance
• Establish program governance, milestones, success metrics, and risk management
• Drive operating cadence (QBRs, MBRs, planning cycles) to ensure accountability and alignment

Operational Alignment & Insights

• Partner with GTM Ops and Finance to define, track, and operationalize KPIs tied to growth, efficiency, and customer outcomes
• Build ROI and progress tracking for strategic initiatives
• Champion the application of AI to improve GTM workflows, insights, and execution

What You'll Need:

• Bachelor's degree in Business, Economics, Finance, or a related field
• 4+ years of experience in management consulting, investment banking, corporate strategy, business operations, or high-growth SaaS
• Strong preference for experience in GTM Strategy, Business Operations, Revenue/GTM Ops, or Corporate Planning
• Advanced proficiency in Google Workspace, Excel/Sheets, and PowerPoint/Slides
• Exceptional problem-solving skills with the ability to structure ambiguity
• Strong program management discipline with a bias toward execution; ability to balance strategic…