Senior Solutions Engineer

Overview

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We’re a company focused on human transformation and fresh thinking about the employer/employee relationship. You’ll notice it from the first interview, and even your candidate experience is different. When you receive an offer, you’ll get more than a paycheck: a Better Up Coach, a development plan, a trained and coached manager, a supportive team (each with their own Better Up Coach), and work that matters.

Join us and you’ll find a focused and fulfilling work experience in a culture that values innovation and people who are excited to make an impact.

We are a hybrid company with in-person collaboration when necessary. Employees are expected to be available to work from one of our office hubs at least two days per week, or eight days per month. Our US hub locations include:
Austin, TX;
New York City, NY;
San Francisco, CA; and the Arlington, VA metro area. Please ensure you can realistically commit to this structure before applying.

At Better Up, we help organizations unlock the potential of their people — and that transformation starts with a solution that fits. As a Solutions Engineer
, you’ll be the technical architect behind that fit. You’ll sit at the intersection of platform capability and customer ambition, helping our enterprise buyers understand how Better Up works, how it integrates, and how it delivers on what matters most. If you love translating complexity into clarity and building solutions that scale, this role is for you.

• Lead technical discovery sessions with enterprise stakeholders across IT, Info Sec, HRIS, and more
• Build and configure demo environments that bring the Better Up experience to life
• Deliver high-fidelity, narrative-driven demos tailored to customer goals and buyer personas
• Serve as the technical point-of-contact throughout the pre-sales cycle, including security, API, and integration conversations
• Design scalable solutions aligned to platform capabilities, delivery realities, and product roadmap
• Translate integration needs into clear, technically viable specifications
• Produce Solution Design Blueprints and drive alignment across Sales, Product, and Customer Success
• Support seamless handoffs into implementation by clarifying configuration logic and deployment readiness

• 4+ years in a Solutions Engineering, Pre-Sales, or Technical Consulting role in enterprise SaaS
• Experience working with HRIS, LMS, SSO, or API-based integrations in large-scale enterprise environments
• Strong ability to build and deliver tailored product demos that align to real-world business needs
• Deep understanding of data privacy, security, and compliance in global enterprise contexts
• Excellent communication skills with both technical and non-technical stakeholders
• Proven ability to create clear, reusable documentation that supports implementation and adoption
• Comfort advising across feasibility, architecture, and platform configuration tradeoffs
• Experience gathering and structuring product feedback to inform roadmap conversations

Our team thrives at the intersection of human expertise and AI capability. As an AI-forward company, adaptation and continuous learning are part of our daily work. We’re looking for teammates who are excited to evolve alongside technology – people who experiment boldly, share their discoveries openly, and help define best practices for AI-augmented work. During our interview process, you’ll have opportunities to showcase how you harness AI to learn, iterate, and amplify your impact.

At Better Up, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community.

• Access to Better Up coaching; one for you and one for a friend or family member
• A competitive compensation plan with opportunity for advancement
• Medical, dental and vision insurance
• Flexible paid time off
• All federal/statutory holidays observed
• 4 Better Up Inner Work days ()
• 5 Volunteer Days to give back
• Learning and Development stipend
• Company wide Summer & Winter breaks
• Year-round…