Machine Learning Engineer, AI Product and Platform

Overview

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship. We do. We can’t cram it all in here, but you’ll start noticing it from the first interview. Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck.

You get a personal Better Up Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (each with their own personal Better Up Coach), and most importantly, work that matters. This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

If that sounds exciting—and the job description below feels like a fit—we really should start talking. AI is transforming the future of coaching—and Better Up is at the forefront of that transformation. We’re seeking a creative, product-minded machine learning engineer who’s eager to roll up their sleeves and help shape what comes next alongside our world-class team.

• Design and deliver state-of-the-art Generative AI systems and experiences that set the standard for quality, engagement, and trust in coaching.

• Mentor and elevate engineers at all levels through technical guidance, code and design reviews, and thought partnership, raising the bar for engineering excellence.

• Collaborate deeply with cross-functional partners across product, research, design, and engineering, to ship and scale first-of-their-kind AI coaching products.

• Shape direction and scope by developing a deep understanding of customer needs and translating them into technical strategy and product roadmaps.

• Stay ahead of the curve in Generative AI research and practice, leading conversations on emerging technologies and how to responsibly bring them into production.

• 7+ years as an ML engineer and 3+ years of hands-on experience building and shipping products on top of leading LLMs

• Proven track record designing, implementing, and evaluating LLM outputs

• Experience fine-tuning smaller models or adapting foundation models to improve quality, engagement, and scalability

• Background at a leading AI research lab or equivalent experience staying at the forefront of Applied ML/AI, GenAI, with strong software engineering skills and a deep understanding of LLM internals

• A high degree of initiative and ownership, combined with the ability to navigate ambiguity and adapt quickly to change

• Experience working collaboratively in a cross-functional team and with people at all levels in an organization

• Alignment with Better Up's mission of enabling individuals to maximize their potential

• Ability to communicate complex ideas effectively to both technical and non-technical audiences, verbally and in writing

• A passion for continuous learning, customer empathy, and a desire to innovate within a fast-paced environment.

Our team thrives at the intersection of human expertise and AI capability. As an AI-forward company, adaptation and continuous learning are part of our daily work. We're looking for teammates who are excited to evolve alongside technology – people who experiment boldly, share their discoveries openly, and help define best practices for AI-augmented work. These professionals thoughtfully integrate AI into their work to deliver exceptional results while maintaining the human judgment and creativity that drives real innovation.

During our interview process, you’ll have opportunities to showcase how you harness AI to learn, iterate, and amplify your impact.

At Better Up, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community.

• Access to Better Up coaching; one for you and one for a friend or family member

• A competitive compensation plan with opportunity for…