Desktop Support Administrator

Delivery Manager || Client Engagement || Team Leadership || Client Relations

Pay Rate: $35-$38/hr

• Assist in leading the end-to-end video production process, including planning, shooting, editing, and delivering high-quality content for internal and external audiences.
• Operate and maintain current studio space and video, lighting, & audio equipment to ensure flawless production.
• Uphold brand standards across all video assets while acting as a subject matter expert for audiovisual solutions across the organization.
• Partner directly with executive leadership to deliver professional video and event communications.
• Provide high-touch, white-glove technical support during town halls, board meetings, and leadership presentations.
• Deliver training sessions for VIPs, C-suite administrators, and communications staff to enhance proficiency in video and collaboration tools.
• Produce, manage, and troubleshoot live streams, hybrid events, and Microsoft Teams meetings of varying scale and complexity.
• Oversee audiovisual, pre/post-production, and IT support for events ranging from small team sessions to global company-wide gatherings.
• Collaborate with stakeholders to deliver seamless live and recorded experiences.
• Provide supplemental IT assistance for VIP users, ensuring swift resolution of hardware, software, and audiovisual challenges.
• Partner with IT teams to support Macs, PCs, mobile devices, M365 applications, conferencing systems, and connectivity solutions.

Mid-Senior level

Contract

Information Technology and Consulting

• IT Services
• IT Consulting
• Information Services