Software Engineer - Senior Consultant level, GenAI, Learning Enablement Technology

Company Description

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

The Opportunity:

As a Senior Consultant Software Engineer for the Learning Enablement Technology (LET) within VAS PD, you will join a global engineering organization responsible for the end‑to‑end development, modernization, integration, and support of custom applications and key SaaS platforms.

LET provides technology ownership for Visa Consulting and Analytics applications including Visa University (our flagship learning solution for financial industry professionals offering classes and certifications), Minerva (an Issuer Benchmark Study service, crucial for providing in-depth performance and profitability analysis for credit card issuers), and VCA Knowledge Xchange (a key tool for facilitating knowledge exchange and learning for Visa consultants). Your contributions will be vital in shaping the future of these platforms, ensuring they continue to meet the needs of our users and maintain Visa's position as a leader in the industry.

Your responsibilities will span over the entire portfolio and include design, technology ownership, security and infrastructure management, software development, and support. You will also manage relationships with vendors, consultants, business stakeholders, and technology partners.

This is a hands-on individual contributor role in Austin, US. Our team has a startup mindset, and we partner with various teams to produce best-in-class software solutions to meet evolving needs of clients. We have a culture of not resting on our laurels and you will fit right in if continuous improvement is in your DNA. The ideal candidate will bring energy and enthusiasm to evolve our platforms to the next level.

We believe in leading by example, ownership with high standards, and being curiously creative.

The Work itself:

Technical Leadership & Architecture

• Define and drive technical strategy for major cross‑team and multi‑product initiatives, including solution architecture and design documents.
• Contribute hands‑on code for the most critical and complex components.
• Establish and enforce engineering standards, coding practices, and architectural principles across teams.
• Lead solution architecture discussions to ensure alignment with platform frameworks and enterprise technical standards.
• Leverage GenAI tools and techniques to implement innovative solutions.

Engineering & Development

• Design and build secure, scalable, resilient, modular, and API‑driven solutions for global deployment.
• Develop and enhance features in .NET applications, including integrations with SaaS platforms.
• Leverage modern technologies and GenAI tools to accelerate development and enhance product capabilities.
• Produce high‑quality development, operational, and support artifacts, actively participate in peer code reviews.
• Ensure full alignment to SDLC governance practices and documentation standards.

Collaboration & Delivery

• Work closely with product managers, UX designers, and cross‑functional engineering teams to deliver solutions that meet evolving global user needs.
• Support vendor evaluation, onboarding, and management activities.
• Operate independently in a fast‑paced, complex environment—driving delivery, resolving blockers, and meeting service-level expectations.

Operational Excellence

• Uphold engineering excellence through CRE (Corporate Reliability Engineering) principles—ensuring observability, reliability, and high availability.
• Stay current with industry trends, emerging technologies, and innovations in the payments ecosystem, proposing forward‑looking solutions.

Dev Ops & Deployment Engineering

• Work with Dev Ops teams to design,…