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IT Project Manager AI Engineer

AI Success Strategy Manager: Driving Customer Outcomes

Job in Austin, Travis County, Texas, 78716, USA
Listing for: Zendesk, Inc.
Full Time position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    IT Project Manager, AI Engineer
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading customer service platform is seeking an experienced Manager of AI Success Strategists in Austin, Texas. This pivotal role involves leading a team of strategists to deliver measurable AI outcomes for customers. Responsibilities include managing team performance, translating product capabilities into strategies, and driving automated resolution adoption. Candidates should have robust experience in Customer Success, strong people management skills, and a solid understanding of AI technology.

The role offers a competitive OTE of $-$ annually.
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