Vice President, Agentic Talent Development

Overview

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Salesforce seeks a transformational leader to shape enterprise talent development in the AI era. The role is to lead the enterprise-wide development of agentic management and executive capabilities, and to architect and execute a comprehensive strategy for AI fluency at scale, from recruiting to retention, delivering personalized learning experiences in the flow of work to drive measurable business impact through AI coaching and Human+AI collaboration.

This is a pioneering opportunity to define how enterprises develop human capabilities in the AI era, preparing 75,000+ employees to thrive alongside AI.

Unleash Your Potential — Salesforce will support you to grow in all areas of your life, with AI agents accelerating your impact. Apply today to shape the future for yourself, AI, and the world.

• Agentic Leadership Development
  • Agentic Manager Excellence
    :
    Design and implement enterprise-wide programs to develop 10,000+ managers into agentic leaders capable of orchestrating Human+AI teams and leveraging ambient agents for business outcomes
  • Executive AI Fluency
    :
    Create executive development experiences that build AI fluency, strategic AI thinking, and capability to lead agentic enterprises using the 4
    
    Rs framework
  • Leadership Transformation
    :
    Partner with leadership teams to embed AI coaching capabilities and agentic management practices to drive retention and succession planning across all critical roles, levels, functions
  • Manager Agent Enhancement
    :
    Collaborate with technology teams to embed AI coaching capabilities into manager workflows, providing real-time guidance on team development, retention risk factors and performance conversations
  • Outcome-Driven Metrics
    :
    Establish and track business impact measures including productivity gains, innovation metrics, and revenue growth in AI-fluent teams
• Enterprise AI Fluency & Capability Building
  • AI Fluency at Scale
    :
    Establish and implement AI fluency standards, metrics, and operational rigor, ensuring 75,000+ employees develop appropriate AI capabilities
  • Capability Architecture
    :
    Build dynamic skilling frameworks that evolve with AI advancement, focusing on problem framing, orchestration, adaptability and Human+AI collaboration skills
  • Skills Transformation
    :
    Lead the shift from traditional skill development to agentic capabilities including AI tool mastery, prompt engineering, and intelligent automation
  • Retention Through Growth
    :
    Design capability development programs that drive retention by providing continuous, personalized growth opportunities aligned with career aspirations
• Personalized Learning at Scale
  • Hyper-Personalization Engine
    :
    Leverage AI to create individualized learning journeys that adapt in real-time based on learning patterns, performance data, and business context
  • Intelligent Content Curation
    :
    Build systems that dynamically surface relevant learning content, mentorship opportunities, and career movements based on individual capability gaps and goals
  • Adaptive Learning Pathways
    :
    Create learning experiences that automatically adjust difficulty, content type, and pacing based on learner progress and business priorities
  • Innovate & Iterate
    :
    Partner with ES Product, DET, AI Council, etc. to build or buy best-in-class solutions to enhance our portfolio and lead in the industry

• Required Qualifications
  • 15+ years in talent development, L&D, or organizational development with 8+ years in senior leadership roles
  • Proven track record transforming talent in global enterprise organizations with measurable business impact
  • Deep understanding of Human+AI collaboration and AI/ML applications in talent development
  • Expertise in personalized learning systems, AI-powered platforms, learning analytics, and predictive modelling
  • Strong executive presence with ability to influence C-suite and drive cultural change in fast-paced environments
  • Experience with AI coaching tools, performance support systems, and technology integrations
• Preferred Qualifications
  • Advanced degree (MBA, MA in Organizational Development, Learning Sciences, or related field)
  • AI/ML certification or formal training in artificial intelligence applications
  • Experience in technology, SaaS, or AI-driven industries
  • Salesforce ecosystem experience (Slack, Salesforce platform, AI tools)
  • Global experience managing development across regions and countries
  • Background in change management, organizational design, M&A integration
  • Management consulting experience in organizational transformation

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Posting Statement:
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. Recruiting, hiring, and promotion decisions are fair and based on merit. In the United States, compensation offered…