Network Systems Engineer

Description and Requirements

Hybrid

Description and Requirements

Description and Requirements

BMC empowers nearly 80% of the Forbes Global 100 to accelerate business value, faster than humanly possible. Our industry-leading portfolio unlocks human and machine potential to drive business growth, innovation, and sustainable success. BMC does this in a simple and optimized way by connecting people, systems, and data that power the world’s largest organizations so they can seize a competitive advantage.

Our IS&T (Information Services and Technology) department provides all the required technology and operational support services to run our business here in BMC! We have over 200 servers on premises to support production, disaster recovery, databases, applications and over 1000 servers in Lab environment. IS&T is transformational not only for BMC but also for the customer experience, because we give a 360 degrees view to the customer about the products they should know, opportunities in the pipeline, and any service issues outstanding with the customer.

We use cutting‑edge technologies to manage BMC's infrastructure and showcase it to the customers – program is called BMC on BMC!

BMC is looking for a System Administrator to join our amazing team!

• Design, implement, and maintain enterprise network infrastructure, ensuring high availability and performance.
• Configure and troubleshoot routing protocols such as BGP and EIGRP.
• Manage and maintain switching technologies, including STP, VLAN, and HSRP.
• Configure and support F5 LTM and GTM load balancers, including SSL certificate management.
• Perform hands‑on work on Cisco Catalyst and Nexus switches for deployment and troubleshooting.
• Diagnose and resolve complex network issues, ensuring minimal downtime and optimal performance.
• Manage DNS and DHCP services and perform related configuration and troubleshooting.
• Handle user tickets and provide timely support for network‑related incidents and service requests.
• Configure and support Aruba Wi‑Fi infrastructure, including access points and controllers.
• Receive shipments, keep track of inventory, install hardware, perform upgrades and do routine break/fix tasks.
• In addition as part of Data Center Infrastructure management responsibilities;
  Audit and maintain consistent rack layouts, RMA hardware and work with systems engineers to install hardware.
• Perform installation and ensure effective layout of all tools in cabling industry as per industry practices.
• Oversee capacity planning, perform power audits and ensure appropriate supply of power to all equipment’s.
• Collaborate with cross‑functional teams to support network and data center related initiatives and system integrations.
• Maintain service level standards by ensuring timely responses to stakeholder requests.
• Utilize knowledge and expertise to contribute to process improvement using Change and Incident Management Tools.
• Facilitate team knowledge assimilation, maintain process and procedure documentation, and respond to audits.
• Possess strong verbal and written communication skills for effective global team interaction.
• Work independently with minimal supervision, handle day‑to‑day activities with minimal instruction, and solve problems of diverse scope requiring thorough data evaluation.
• Demonstrate good judgment in selecting methods and techniques for obtaining solutions, using skills and experience to identify and resolve a wide range of issues practically and creatively.
• Assess and communicate risks based on complexity, resource availability, and timeline constraints.

• Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent work experience).
• 3-5 years of professional experience as a Network Engineer, Data Center administrator or in a similar role.
• Routing and Switching fundamentals, knowledge of BGP, EIGRP, STP, VLAN, HSRP.
• Hands‑on experience with enterprise hardware Cisco Catalyst and Nexus switches,
• Basic…