Data Engineer; Software-Oriented

UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting‑edge AI, true multimodality, and a mobile‑first approach. We infuse AI across every aspect of your customer journey and contact center operations, to drive automation and efficiency. UJET's AI solutions empower agents, optimize customer journeys, and transform contact center operations for elevated experiences and actionable insights.

Built on a cloud‑native architecture with a unique CRM‑first approach, UJET ensures unmatched security, scalability, and prioritized data insights (without storing PII). Designed for effortless use, UJET partners with businesses to deliver exceptional interactions, smarter decision‑making, and accelerated growth in the AI‑driven world.

UJET is searching for a Data Engineer to join our growing Engineering team! The ideal candidate is a Data Engineer with strong software engineering experience to build and operate scalable, reliable data systems. You will work closely with backend, product, and analytics teams to enable data‑driven decision making and power production features.

Our data stack includes Big Query, dbt (dbt Labs), Python, and Looker
, running on Google Cloud Platform (GCP).

Experience with
Ruby (or Ruby on Rails) and GCP services is a strong advantage.

• Design, build, and maintain scalable data pipelines using Python and dbt
• Develop and optimize Big Query data models for analytics and product use cases
• Implement ELT workflows and enforce best practices in dbt (testing, documentation, versioning)
• Collaborate with analytics and finance teams to enable trusted metrics and dashboards in Looker
• Integrate data workflows with backend services and APIs
• Ensure data quality, reliability, and observability
• Optimize performance and cost across Big Query and data pipelines
• Participate in system design, code reviews, and architectural decisions
  Support experimentation, reporting, and advanced analytics use cases

• 3+ years of experience as a Data Engineer or Software Engineer working with data
• Strong programming skills in Python
• Solid experience with SQL and analytical data modeling
• Hands‑on experience with Big Query
• Production experience with dbt (dbt Labs)
• Experience building and maintaining analytics‑ready datasets
• Strong software engineering fundamentals (testing, version control, code reviews)

• Experience with Google Cloud Platform (GCP) services (e.g., Cloud Storage, Cloud Functions, Cloud Run, Pub/Sub, Composer)
• Experience with Looker (LookML, semantic modeling, dashboards)
• Background in backend or platform engineering
  
  Experience with
  Ruby or Ruby on Rails
• Familiarity with CI/CD pipelines and infrastructure as code
• Experience with streaming or event‑based architectures

Annual US Hiring Range: $140,000 - $165,000 (negotiable based on exceptionally qualified candidates)

* A candidate’s actual placement within this range will depend on geographic location, work experience, education, and/or skill level.

UJET provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Security, data protection and compliance (SDPC) are paramount to the success of our partnerships. All roles at UJET require compliance with legal and regulatory requirements and acceptance and adherence to all policies and standards within UJET. Personnel acknowledges they are personally responsible for reporting any suspected violations or abuse and are required to complete SDPC training and fulfill role‑specific SDPC responsibilities.

• Impactful Work: Be at the forefront of innovation, directly shaping the future of customer experience.
• Dynamic Culture: Join a collaborative, inclusive team that values big ideas, creative solutions, and powerful relationships.