Senior Site Reliability Engineer

Austin, Texas, United States Software and Services

At Apple, we strive every single day to craft products that enrich people’s lives. Our successes are the result of skilled domain experts working in an environment which encourages creativity, collaboration, and re-thinking of old problems in new ways! As a member of the Satellite Connectivity Group, you will work on the satellite network that enables connectivity to iPhone and Watch Ultra when off the grid without cellular or Wi-Fi coverage.

Every day, Apple customers use Emergency SOS, Roadside assistance, and Messages via satellite to stay connected when they have no other means to communicate. You will have the unique and rewarding opportunity to shape this and other critical services, to the benefit and safety of millions of Apple device users.

Apple is looking for a Senior Engineer with systems and software engineering experience to join our Satellite Connectivity Group SRE team.

The SRE team builds, monitors, and maintains large scale, highly resilient systems that enable our customers to access communications services via satellite.

You'll be contributing to distributed systems, architecture design, and cloud infrastructure (as code!) for critical and unique customer-facing Apple services.

This is a rare opportunity to build and control the entire end to end infrastructure, along with all supporting components such as provisioning, monitoring, deployment, and software tools platforms, from the beginning within a team with a no-ops culture.

You will build and run an Apple service enabling platform that millions of customers may rely on every day.

You’ll also build and run the infrastructure that powers those services with emphasis on build, not just operate or implement.

We’re looking for people who like to solve problems using software rather than shell prompts as we scale Apple’s services for customers around the world.

Help us build the Apple experience on a global scale!

• Deep understanding of observability
• Strong familiarity with different monitoring and alerting platforms like prometheus, splunk, grafana, alert manager.
• Experience building and operating multi-clustered and highly-available services
• Proven experience building and optimizing real-time and batch data processing pipelines using technologies such as Kafka, Spark, Flink, Beam, etc.
• Experience with modern web-scale services including servers, VIPs, load balancers, proxies
• Strong understanding of Linux internals
• Experience with CI/CD systems
• Experience with Git Ops workflows

• Experience supporting environments with thousands of servers and critical uptime requirements
• Able to write software tools & services needed to build and operate a large scale platform
• Proficient with Configuration Management systems (Puppet, Ansible, Salt, etc)
• Understanding of zero-trust application architecture
• Experience with IP network design and architecture;
  Cisco, Juniper, or Arista routing and switching hardware & configuration
• Experience with AWS and/or GCP
• Experience with OLAP databases (Click House, DuckDB, etc.)
• Experience with Open Telemetry
• Education:
  
  Technical engineering BS is a positive but not required

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .

Apple accepts applications to this posting on an ongoing basis.