Principal Partner Business Developer, Proserve Partner Organization

Description

Amazon Web Services Professional Services (Pro Serve) Partner team seeks an experienced Partner Delivery Business Developer to spearhead Pro Serve Partner Delivery Transformation. In this role, you will drive transformative outcomes for AWS customers and partners through the Pro Serve Partner network by: (1) leading AI and Agentic operational transformations, (2) ensuring secure, high-quality delivery through Pro Serve Partners, and (3) serving as a trusted advisor who collaborates with Pro Serve sales and delivery teams to align partner and customer solutions with optimal business outcomes.

The Pro Serve Partner Delivery Leader will enable operational excellence across partner ecosystems, delivery teams, sales organizations, and customer engagements. This role focuses on driving customer and partner satisfaction through streamlined processes and operational efficiency for a defined portfolio of strategic partnerships.

Your experience in the technology and services industry, including partner ecosystems, enables you to effectively translate technical concepts into measurable business value for partners and customers. You will demonstrate proficiency in sales and delivery methodologies, CRM systems, and possess strong analytical, problem-solving, and project management capabilities. Performance will be evaluated against key metrics including Delivered Revenue, team engagement, and partner and customer satisfaction (CSAT).

As an experienced Pro Serve Partner Delivery Leader, you will be responsible for:

• Leading and developing high-performing partner teams

• Developing and executing partner-involved delivery strategies to meet team targets and drive partner-delivered revenue growth

• Managing strategic partner relationships, ensuring high satisfaction and identifying growth opportunities

• Leveraging deep AWS expertise to guide sellers and delivery leaders in proposing optimal solutions

• Monitoring and analyzing key performance indicators to ensure accurate reporting, forecasting, and risk management while optimizing operational processes

The AWS Partner Professional Services organization is a global team of experts that help our partners and customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption.

We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

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