Project Manager, IT Project Manager, Systems Analyst
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-02-16
Listing for:
The Value Maximizer
Full Time, Seasonal/Temporary
position Listed on 2026-02-16
Job specializations:
-
IT/Tech
IT Project Manager, Systems Analyst, IT Consultant, Cloud Computing
Job Description & How to Apply Below
Position: Project Manager
Location: Austin/TX
Duration: Fulltime
Job Summary: We are seeking a mid-senior level Project Manager / Scrum Master to manage complex initiatives across Salesforce Service Cloud and .NET-based enterprise applications supporting our Wealth Management client service and operations teams. This role will provide end-to-end project management oversight while serving as Scrum Master for Agile teams, ensuring effective execution, regulatory compliance, and strong client service outcomes.
Key Responsibilities Project Management- Provide end-to-end project management for initiatives spanning Salesforce Service Cloud and .NET-based platforms
- Define and manage project scope, schedules, budgets, risks, dependencies, and milestones
- Manage multiple work streams, vendors, and onshore/offshore teams
- Establish project governance, RAID tracking, and executive-level status reporting
- Identify and mitigate risks related to integrations, data flows, security, and regulatory compliance
- Ensure alignment with enterprise architecture, security, and SDLC standards
- Serve as Scrum Master for Agile teams working across Salesforce and .NET initiatives
- Facilitate Agile ceremonies:
Sprint Planning, Daily Stand-ups, Backlog Refinement, Reviews, and Retrospectives - Partner with Product Owners to prioritize backlogs and manage cross-platform dependencies
- Remove impediments and promote continuous improvement and predictable execution
- Track and communicate Agile metrics such as velocity, sprint progress, and release readiness
- Manage projects involving Salesforce Service Cloud capabilities, including Case Management, Omni-Channel, Knowledge, Service Console, Entitlements, and SLAs
- Coordinate Salesforce release schedules, testing cycles, deployments, and post-release stabilization
- Oversee integrations between Service Cloud and .NET services or external systems
- Support change management, training, and adoption for client service users
- Manage projects involving .NET-based applications and services supporting client service and operational workflows
- Coordinate API, middleware, and batch integrations between Salesforce and .NET platforms
- Bachelor's degree in business, Finance, Technology, or related field
- 7-10 years of experience in Project Management and/or Scrum Master roles
- 4+ years of Salesforce Service Cloud project experience
- Experience managing projects involving .NET applications and integrations
- Financial Services experience;
Wealth Management strongly preferred - Strong understanding of Agile/Scrum and hybrid project methodologies
- Proven experience managing senior stakeholders and complex initiatives
- Project/Agile certifications (PMP, CSM, SAFe, PMI-ACP)
- Experience with REST/SOAP APIs, middleware platforms, or Azure-based integrations
- Familiarity with Jira, Confluence, Azure Dev Ops, Copado, or Gearset
- Strong project leadership and execution discipline
- Excellent verbal and written communication and stakeholder management skills
- Ability to manage technical complexity without hands-on coding
- Risk-aware and compliance-focused mindset
- Client- and service-oriented approach
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