Senior Manager, Consulting Services; Consulting Services Team

Hi there!

We are Semrush, a global Tech company developing our own product - a platform for digital marketers.

Are you ready to be a part of it? This is your chance! We're hiring for Senior Manager, Consulting Services (Consulting Services Team).

Semrush Consulting Services is a team of digital strategy consultants, technical experts, and engagement managers who partner with enterprise customers to accelerate platform adoption and unlock value across SEO, content, competitive intelligence, and digital marketing workflows.

We deliver high-impact onboarding, consulting, implementation, and enablement services across the customer lifecycle, helping some of the world's most sophisticated marketing teams build scalable digital growth systems.

The Senior Manager, Consulting Services is responsible for leading and scaling a high-performing services team that delivers impactful customer outcomes and contributes to Semrush’s growth in the Enterprise segment.

This role oversees service delivery excellence, team development, and operational rigor, while partnering closely with Sales, Account Management, Customer Success, and Product to grow services revenue and improve customer time-to-value.

Own the delivery strategy, quality standards, and ongoing improvement of Semrush Consulting Services. Ensure all service offerings align with customer needs, enterprise priorities, and internal readiness.

Lead, mentor, and develop a team of Digital Strategy Consultants, and Engagement Managers. Foster a culture of high performance and continuous learning, and support hiring, onboarding, and career growth.

Ensure all services produce measurable customer outcomes and ROI. Oversee delivery methodologies and best practices, and serve as an executive sponsor for key engagements when needed.

Partner closely with Sales, Account Management, and Customer Success to build a strong Consulting Services pipeline. Support scoping, pricing, and packaging of services, and identify opportunities for new offerings based on customer needs.

Manage resource planning, team utilization, and delivery operations to ensure predictability and scale. Monitor performance metrics, delivery health, and service quality, driving improvements where needed.

Contribute to forecasting, revenue planning, and financial performance targets. Ensure services support profitability through efficient delivery, optimized margins, and strong customer outcomes.

Build strong partnerships with GTM, Product, and Marketing teams. Share insights and risks to influence customer strategy, product direction, and organizational alignment.

Continuously evolve service offerings, onboarding methodologies, and engagement frameworks. Identify opportunities to improve scalability, predictability, and overall customer experience.

• 7-10+ years in professional services, consulting, customer success, or digital marketing strategy roles.

• Experience managing a delivery team or leading complex service engagements in a high-growth or scaling environment.

• Strong understanding of enterprise customer needs.

• Experience with Semrush or similar SaaS/digital marketing platforms.

• Strong understanding of digital marketing workflows (SEO, content, competitive research, analytics).

• Background in onboarding, implementation, consulting, or practice management.

• Familiarity with change management and enterprise transformation programs.

• Proven ability to drive operational rigor across delivery processes, capacity planning, and performance management.

• Strong commercial acumen with experience supporting sales cycles, scoping services, and contributing to revenue growth.

• Excellent communication, talent development, and stakeholder management skills.

The annual Total Cash Compensation salary range for this position is $175,000 to $190,000 USD. Actual pay within this range depends on several factors, including work location and individual qualifications.

Compensation ranges for the same role in other countries may differ based on local market conditions, compensation philosophy, and regulatory requirements.

Compensation ranges for this role outside of the United States may differ and will be determined based on local market benchmarks, compensation practices, and applicable regulations.

• Unlimited PTO
• Low cost medical, dental, and vision plans
• Life insurance
• Accidental death and dismemberment (AD&D) insurance
• Dependent Care Savings Accounts and Flexible Spending Accounts
• Health Saving Account
• Short-term and long-term Disability
• Employee Assistance Program
• Employee Resource Groups
• 401(k) plan
• Paid parental leave
• Relief Fund
• Travel…