Quality Assurance Analyst

Job Details

• Functional
  
  Title:
  
  Quality Assurance Analyst
• Job Title: Systems Analyst V
• Agency: Health & Human Services Comm
• Department: Stabilize CFO-FSS
• Posting Number: 12365
• Closing Date: 07/15/2026
• Posting Audience: Internal and External
• Occupational Category: Computer and Mathematical
• Salary Group: TEXAS-B-25
• Salary Range: $5,797.66-$6,769.00
• Pay Frequency: Monthly
• Shift: Day
• Regular/Temporary: Regular
• Full Time/Part Time: Full time
• FLSA Exempt/Non-Exempt: Exempt
• Job Location City: AUSTIN
• Job Location Address: 701 W 51ST ST
• MOS Codes: 0171, 8848, 8858, 181X, 182X, 1D7X1, 255A, 255S, 25B, 25D, 25H, 26B, 62E, 681X, 682X, 781X, CTI, CTM, CTR, CYB
  10, CYB
  11, ISM, IT, Z Prefix

The Quality Assurance Analyst (Systems Analyst V) is responsible for driving the development, implementation, and maintenance of Software Quality Assurance (SQA) best practices and methodologies across the organization. This role ensures the delivery of high-quality software solutions by defining and maintaining test strategies and plans, developing and executing automated and manual tests, and tracking key QA metrics.

Working under minimal supervision with considerable latitude for independent judgment, the Systems Analyst V coordinates closely with program teams, developers, and project managers to facilitate User Acceptance Testing (UAT) and support project delivery. The role involves both back‑end and front‑end testing for various applications, as well as performing exploratory testing in Agile/Scrum environments to ensure compliance with regulatory requirements, policies, and procedures.

The position serves as a quality leader, providing guidance, mentorship, and training to team members, fostering collaboration, and maintaining strong communication channels with vendors, customers, and internal stakeholders. Additionally, the Systems Analyst V creates and maintains advanced QA documentation, test execution reports, and dashboards, while continuously recommending process improvements to enhance software quality and delivery efficiency.

This position reports to the QA Lead in Health and Human Services Commission Information Technology (HHSC IT).

Must be willing to work from an HHS office designated by the hiring manager, 3 or more days per week, located in Austin, TX.

• Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
• Quality Assurance Leadership & Planning – takes ownership of quality in deliverables, ensuring alignment with customer requirements. Leads and participates in the development of Test Strategies, Test Plans, Test Approaches, Test Schedules, and Test Cases to support application, systems, and functional testing. Coordinates and facilitates User Acceptance Testing (UAT) with stakeholders, clearly communicating quality risks and recommending mitigation strategies. Attends walkthroughs and review meetings to ensure adherence to technical standards and business needs, and develops processes to maintain the highest quality assurance standards.
  
  (35%)
• Automation Development & Maintenance – designs, develops, and maintains automated test scripts in accordance with industry coding standards. Updates existing automation to align with changing product functionality, conducts code reviews of automation, and performs automation code deployments as needed. Regularly executes automated scripts to monitor system health, reviews results, and troubleshoots issues. (20%)
• Test Execution, Defect Management & Communication – coordinates and executes manual and automated test cycles, including daily stand‑ups, defect triages, and test data preparation. Documents and facilitates the communication of issues, resolutions, and changes to relevant stakeholders. Works closely with subject matter experts, development teams, and business partners to ensure proper test coverage and timely resolution of defects while promoting adherence to established standards.
  
  (20%)
• Subject Matter Expertise & Continuous Improvement – serves as a subject matter expert for HHSC IT systems and applications, including understanding security aspects of each…