Project Coordinator

The Enterprise Implementation Project Coordinator supports the successful delivery of enterprise customer implementations by owning project coordination, customer communication, and execution rigor across complex, multi-product engagements. Reporting to the Implementation Manager, Storage, this role facilitates customer kickoff calls, maintains Rocketlane project plans, delivers weekly implementation updates, and serves as a coordination point for payments enablement across Easy Payments, Sitelink, and Edge.

The Project Coordinator leverages experience supporting higher-tier customers and strong presentation skills to communicate clearly, manage expectations, and maintain delivery confidence with enterprise stakeholders.

• Coordinate and support enterprise customer kickoff calls
  , including agenda preparation, documentation, and follow-ups.
• Present project scope, timelines, roles, and next steps clearly during customer kickoff and status meetings.
• Deliver Weekly Implementation Updates for enterprise customers, providing clear status, risks, and next steps.
• Own day-to-day Rocketlane project coordination for enterprise implementations.
• Maintain accurate task assignments, timelines, dependencies, and milestones.
• Ensure Rocketlane is kept current to support internal visibility and customer transparency.
• Proactively identify risks, delays, or blockers and coordinate follow‑up with the appropriate teams.

• Coordinate and support enterprise customer kickoff calls
  , including agenda preparation, documentation, and follow‑ups.
• Present project scope, timelines, roles, and next steps clearly during customer kickoff and status meetings.
• Deliver Weekly Implementation Updates for enterprise customers, providing clear status, risks, and next steps.

• Own day-to-day Rocketlane project coordination for enterprise implementations.
• Maintain accurate task assignments, timelines, dependencies, and milestones.
• Ensure Rocketlane is kept current to support internal visibility and customer transparency.
• Proactively identify risks, delays, or blockers and coordinate follow‑up with the appropriate teams.

• Act as a coordination point for payments‑related workflows across Easy Payments, Sitelink, and Edge.
• Track underwriting, documentation, and activation milestones to support timely payments go‑lives.
• Partner with Implementation, Payments, and CSM teams to reduce delays and rework.

• Coordinate across Implementation, Payments, Product, Engineering, and Customer Success to ensure smooth handoffs and clear ownership.
• Leverage prior experience supporting higher‑tier or enterprise customers to manage escalations and communicate effectively under pressure.

• Maintain project documentation, notes, and decision logs.
• Contribute to templates, playbooks, and standard operating procedures for enterprise implementations.

• 2–4 years of experience in project coordination, implementation support, customer operations, or higher‑tier customer support.
• Experience supporting complex, multi‑product, or enterprise‑level customers preferred.
• Strong presentation and facilitation skills
  , including the ability to lead customer kickoff calls and present project updates clearly to both customer and internal stakeholders.
• Strong organizational and written communication skills.
• Experience using Rocketlane or similar project management tools.
• Ability to manage multiple work streams and stakeholders simultaneously.
• High attention to detail and strong follow‑through.

All applicants must be currently authorized to work in the United States on a full‑time basis.

Storable is a fully distributed company, but is currently only registered for employment in certain states. To be eligible for employment, you must reside in the following states: AL, AZ, CA, CO, CT, FL, GA, , IL, IN, IA, KS, LA, MD, MA, MI, MN, MO, MS, NC, NE, NJ, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WY.

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