Sr. Salesforce Developer

Overview

Position

Description:

On our team, we deliver more than technology consulting—we deliver outcomes that matter. As part of CGI's Texas Business Unit Public Sector team, we use technology intentionally to improve the lives of citizens across Texas and Oklahoma. We partner with state and local agencies to modernize critical systems, improve digital access to services, and enhance user experiences for citizens, case workers, and public employees.

Our work increases transparency and ensures the effective, responsible use of taxpayer dollars. CGI, a Platinum Salesforce Implementation Partner, is seeking a Senior Salesforce Developer with expertise in Omni Studio and Experience Cloud to design and build scalable, secure, and high-performing Salesforce solutions. This is a highly technical, hands-on role focused on complex solution delivery within enterprise public sector environments.

This position can be located at any CGI office in the U.S, with a preferred location of Austin, Texas. A hybrid working model is accepted.

Your future duties and responsibilities as a Senior Salesforce Developer include serving as a technical leader on complex implementations, with primary responsibility for solution development and technical execution.

Technical Development & Solution Delivery

• Design, develop, and implement scalable Salesforce solutions with a strong emphasis on:
  Omni Studio (OmniScripts, Integration Procedures, Data Raptors, Flex Cards) and Experience Cloud (LWR and Aura-based sites, authentication models, personalization, CMS, and digital journeys)
• Build highly performant, user-centric digital experiences for public-facing and internal portals
• Develop custom Lightning Web Components (LWC), and integrations
• Implement secure, scalable solutions that adhere to platform best practices and governor limits
• Optimize performance across large datasets and high-volume public sector environments

Omni Studio & Digital Experience Expertise

• Lead configuration and customization of Omni Studio components to support guided interactions and case/application workflows
• Design reusable Omni Studio patterns aligned to enterprise architecture standards
• Implement data transformation and orchestration using Data Raptors and Integration Procedures
• Architect and build Experience Cloud solutions with role-based access, secure data sharing models, and compliance considerations

Quality, Security & Compliance

• Ensure adherence to secure coding standards and public sector compliance requirements
• Implement accessibility best practices (508/WCAG) for citizen-facing applications
• Participate in code reviews and enforce development standards
• Proactively identify technical risks and propose mitigation strategies

Collaboration & Technical Leadership

• Collaborate closely with Solution Architects, Business Analysts, and Scrum Master
• Translate User Stories into technical designs and development notes
• Mentor junior developers and contribute to internal best practices and reusable assets
• Support backlog refinement and provide input on technical estimates and feasibility

Required Qualifications To Be Successful In This Role

• 7+ years of hands-on Salesforce development experience in enterprise environments
• Specialization in Salesforce Energy & Utilities Cloud (EUC / Vlocity), including industry data model configuration and extension
• Expertise in Omni Studio (OmniScripts, Integration Procedures, Data Raptors, Flex Cards)
• Extensive experience designing and delivering Experience Cloud portals (LWR and Aura), including secure authentication and role-based access models
• Strong development experience with LWC, Aura, and Apex (advanced triggers, batch, async processing)
• Proven ability to architect and optimize solutions within Salesforce governor limits and high-volume enterprise orgs
• Strong understanding of Salesforce data modeling, sharing architecture, and public-facing security models

Energy & Utilities Cloud Delivery Experience

• Technical Project Lead for a Salesforce Experience Cloud portal integrated with on-prem Oracle/JCL systems
• Designed and extended the EUC (Vlocity) data model, including hybrid extensions to align with legacy utility systems
• Mapped…