XR Training Center Lab Manager

Overview

XR Training Center Lab Manager – Assistant II - Lab Support.

We are seeking a hands-on, detail-oriented XR Training Center Lab Manager to support daily operations of our Extended Reality (XR) Training Centers located in Austin, TX. These centers deliver immersive VR/AR training used to upskill technical employees across the organization.

You Are: We are seeking a hands-on, detail-oriented XR Training Center Lab Manager to support daily operations of our Extended Reality (XR) Training Centers located in Austin, TX. These centers deliver immersive VR/AR training used to upskill technical employees across the organization.

• Host, facilitate and support XR training sessions. Provide onboarding, safety guidance, and basic XR usage instructions.
• Support learners throughout each session, ensuring they can complete assigned training modules.
• Set up training rooms, manage equipment checkout, and maintain an orderly learning environment.
• XR Device Maintenance & Operations
• Maintain VR/AR headsets, controllers, charging stations, and workstation PCs.
• Clean, charge, and maintain an appropriate training environment.
• Inspect devices regularly to ensure readiness.
• Troubleshoot hardware or connectivity issues as they arise.
• Monitor device inventory and support capacity planning for concurrent training sessions.

What you need:

• Hands-on experience with VR/AR hardware installation (e.g., Quest, Vive, or similar platforms).
• Ability to confidently host and support group training sessions.
• Strong troubleshooting skills and comfort installing/testing software builds.
• Excellent communication skills and professionalism when interacting with learners.

• Experience operating training labs, AV rooms, tech centers, demo studios or similar environments.
• Familiarity with VR/AR content deployment or device fleet management tools.
• Ability to support training operations across multiple shifts.
• Basic experience with networking, PC configuration, or Windows administration (bonus).

Role

Location:

Texas

Compensation Range: $38,000-$57,000

Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, 6 days of paid sick leave, 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible for medical, dental, and vision insurance, and Company-paid benefits including basic life, accidental death and disability insurance, and short- and long-term disability. Regular employees may participate in a Health Savings Account (HSA) and a Flexible Spending Account (FSA).

Benefits offerings vary by location.

Part-time employees receive 6 days of paid sick leave and are eligible for the Company's 401(k) with employer matching. Full-time temporary employees receive 6 days of paid sick leave and are eligible for the Company's 401(k) with employer matching and medical/dental/vision insurance. All US employees who work where laws provide more generous paid sick leave will receive those benefits.

We proudly embrace the values that have shaped UST since day one:
Humility, Humanity, and Integrity. These values foster a people-first, human-centric culture that prioritizes sustainable solutions and keeps our people and clients at the forefront of all decisions.

UST is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and fair chance ordinances.

UST reserves the right to redefine roles and responsibilities based on organizational requirements or performance.

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