Sr. Business Analyst – Technology Solutions

Sr. Business Analyst – Technology Solutions page is loaded## Sr. Business Analyst – Technology Solutions remote type:
Hybrid Onsite (3+ days onsite) locations:
Austin, TX (East Side):
Remote, USAtime type:
Full time posted on:
Posted Todayjob requisition :
R10399

The Amherst Group's companies are comprised of leading real estate investment and advisory firms with a mission to transform the way real estate is owned, financed and managed.  Amherst leverages its proprietary data, analytics, technology, and decades of experience to seek solutions for a fragmented, slow-to-evolve real estate ecosystem and to materially improve the experience for residents, buyers, sellers, communities, and investors.  

Today Amherst has over 1000 employees and $14.1 billion in assets under management.

Over the past decade, Amherst has scaled its platform to become one of the largest operators of single-family assets and has acquired, renovated, and leased more than 46,000 homes across 32 markets in the U.S.  The firm delivers customized, stabilized cash-flowing portfolios of assets to its investors, wrapped in all the ongoing services required to manage, own, and finance the asset including property management, portfolio management, and a full capital markets team.  

In addition to its single-family rental platform, Amherst’s debt business pursues two distinct credit strategies in mortgage-backed securities and commercial real estate lending.  Over its 25-year history, Amherst has developed a deep bench of research and technology talent, and leverages data and analytics at every stage in the asset lifecycle to improve operations and preserve long-term value for our investors and the more than 188,000 residents the firm has served.
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* Summary:

** The Sr. Business Analyst – Technology Solutions is an experienced and dynamic team player who will play a pivotal role in Amherst’s solution development, process optimization, application strategy, and technology adoption.  The ideal candidate will possess the ability to act as the primary liaison between business units and stakeholders.  This role champions cross‑functional collaboration, change management, and data management to deliver efficiencies, automation, and improved quality of operations.

Combining strong analytical acumen, process innovation, business insight and some technical expertise with exceptional communication and leadership skills, the Sr. Business Analyst – Technology Solutions will focus on implementing scalable solutions that are aligned with the company’s overall business strategy.
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* Key Responsibilities:

*** Lead organizational process improvement initiatives, identifying inefficiencies and implementing optimized workflows or technology improvements.
* Build and foster relationships with key business stakeholders and technology partners.
* Provides expertise in designing and optimizing workflows, ensuring standardization in controls and data.
* Champion adoption of process changes and new functionality to improve accuracy, efficiency, and user experience across technology and business lines.
* Gather and translate business/user needs into requirements and user stories, journey maps, data and system diagrams, functional design specifications, including developer guidance.
* Partner with business teams to optimize end-to-end workflows spanning Salesforce (acquisitions, operating, asset data, resident data) and Yardi (accounting, reporting).
* Serve as the primary business liaison for Salesforce–Yardi integrations, ensuring alignment between CRM, accounting, and operational workflows.
* Collaborate with Yardi and Salesforce administrators on implementation, enhancements, and issue resolution.
* Ensure Yardi configurations align with accounting policies, internal controls, and reporting requirements.
* Establish and promote data governance standards, including data ownership, controls, and documentation across the technology stack.
* Provide process documentation, training, guidance, and communication to ensure smooth transitions during system or process changes.
* Contributes to maintaining backlogs, sprint/project plans, timelines and budgets.
* Inventory, document, and…