Cloud Engineer - OCI Focused

Req : 349163

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Cloud Engineer - OCI Focused to join our team in Austin, Texas (US-TX), United States (US).

Must be a US citizen or Green card holder to proceed with applying. Please also know an FBI CJIS Background check is administered every 12 months.

The Cloud Engineer is responsible for advanced technical support, administration, and optimization of managed customer cloud environments spanning Oracle Cloud Infrastructure (OCI) and AWS, Azure, Google Cloud Platform (GCP).

This position demands deep multi-cloud expertise, a strong understanding of managed services operations, and a proactive, problem-solving outlook.

The Senior Cloud Engineer will also participate in automation initiatives, incident and change management, and mentor junior team members.

• Provision, configure, and maintain cloud infrastructure across OCI and AWS, Azure, GCP.
• Monitor, troubleshoot, and resolve incidents, performance issues, and service outages in production and staging environments.
• Implement and maintain monitoring, alerting, and logging solutions to ensure high availability and reliability.
• Lead root cause analysis and post-mortem documentation for major incidents.
• Execute patch management, upgrades, and regular maintenance activities.
• Develop and maintain backup, disaster recovery, and failover strategies and operations.
• Participate in on-call rotation and after-hours support as required.

• Develop and maintain Infrastructure as Code (IaC) templates using tools such as Terraform, Cloud Formation, ARM, or OCI Resource Manager.
• Use scripting (e.g., Python, Bash, Power Shell) to automate repetitive tasks and operational processes.
• Champion the use of configuration management tools and assist in Dev Ops pipeline integrations.
• Recommend and implement cost optimization, resource utilization, and rightsizing strategies.

• Ensure adherence to security best practices, including least-privilege access, encryption, and network segmentation.
• Implement and manage identity and access management (IAM) policies and roles.
• Monitor, identify, and remediate security vulnerabilities reported by scanning tools or external advisories.
• Support compliance efforts related to customer and regulatory requirements (TxRAMP, ISO, SOC2, etc.).

• Work closely with application, security, and network teams for solution delivery and support.
• Mentor junior engineers and provide technical guidance as needed.
• Create and update technical documentation, runbooks, and SOPs.
• Participate in client calls to provide technical input when required.

• 4+ years of hands‑on experience in cloud engineering, operations, and/or support (provisioning, configuring, securing, supporting, and optimizing cloud‑native and hybrid workloads in AWS, Azure, GCP, and/or OCI).
• 3+ years multi‑cloud experience (must have hands‑on in at least 2 of AWS/Azure/GCP/OCI; familiarity in all is preferred).
• Proficiency in scripting languages (Python, Bash, Power Shell, etc.).
• Experience with CI/CD pipelines, containerization (Docker, Kubernetes), and automation tools (Terraform, Cloud Formation, ARM templates, etc.).

• Direct experience in managed services/NOC/SOC/MSP environments is a plus.
• Administration of compute, storage, networking, database, and PaaS services across supported platforms.
• Deep hands‑on knowledge in architecture, deployment, monitoring, and troubleshooting in major public cloud platforms (AWS, Azure, GCP, OCI).
• Familiarity with cloud‑native security best practices (IAM, network security, data encryption, etc.).
• Expert in Service Now ITSM.
• Expert in Cloud Cost Optimization. Familiar with Apptio Cloudability.
• Strong expertise in multi‑cloud disaster recovery.
• Familiarity in App Gate SDP,…