AWS Public Cloud Engineer - AWS​/Azure

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

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* This position aligns with supporting a 24 7 operations production support model.

The AWS Cloud Engineer is responsible for advanced technical support, administration, and optimization of managed customer cloud environments spanning AWS, Azure, Google Cloud Platform (GCP), and Oracle Cloud Infrastructure (OCI). This position demands deep multi‑cloud expertise, a strong understanding of managed services operations, and a proactive, problem‑solving outlook. The Senior Cloud Engineer will also participate in automation initiatives, incident and change management.

Provision, configure, and maintain cloud infrastructure across AWS, Azure, GCP, and OCI.

Monitor, troubleshoot, and resolve incidents, performance issues, and service outages in production and staging environments.

Implement and maintain monitoring, alerting, and logging solutions to ensure high availability and reliability.

Lead root cause analysis and post‑mortem documentation for major incidents.

Execute patch management, upgrades, and regular maintenance activities.

Develop and maintain backup, disaster recovery, and failover strategies and operations.

Participate in on‑call rotation and after‑hours support as required.

Develop and maintain Infrastructure as Code (IaC) templates using tools such as Terraform, Cloud Formation, ARM, or OCI Resource Manager.

Use scripting (e.g., Python, Bash, Power Shell) to automate repetitive tasks and operational processes.

Champion the use of configuration management tools and assist in Dev Ops pipeline integrations.

Recommend and implement cost optimization, resource utilization, and rightsizing strategies.

Ensure adherence to security best practices, including least‑privilege access, encryption, and network segmentation.

Implement and manage identity and access management (IAM) policies and roles.

Monitor, identify, and remediate security vulnerabilities reported by scanning tools or external advisories.

Support compliance efforts related to customer and regulatory requirements (TxRAMP, ISO, SOC2, etc.).

Work closely with application, security, and network teams for solution delivery and support.

Mentor junior engineers and provide technical guidance as needed.

Create and update technical documentation, runbooks, and SOPs.

Participate in client calls to provide technical input when required.

• 5+ years of hands‑on experience in cloud engineering, operations, or support.

• 3+ years multi‑cloud experience (must have hands‑on in at least 2 of AWS/Azure/GCP/or OCI; familiarity in all is preferred; AWS is mandatory).

• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related discipline; or equivalent professional experience.

• At least two of the following certifications (or equivalent experience):

• AWS Certified Solutions Architect / Sys Ops Administrator

• Microsoft Certified:
  Azure Administrator Associate or Solutions Architect Expert

• Google Professional Cloud Architect / Engineer

• Oracle Cloud Infrastructure Architect Associate/Professional

• (Preferred) Dev Ops or automation certifications (e.g., Kubernetes, Terraform, Ansible).

• (Preferred) ITIL Foundation or other support framework knowledge.

• Direct experience in managed services/NOC/SOC/MSP environments is a plus.

• In‑depth expertise with provisioning, configuring, securing, supporting, and optimizing cloud‑native and hybrid workloads in AWS, Azure, GCP, and/or OCI.

• Administration of compute, storage, networking, database, and…