Systems Administrator

About Us

Austin Lighthouse for the Blind is a non‑profit organization founded in 1934 to provide opportunities for economic and personal independence for people who are blind, visually impaired, or deaf blind. The organization offers a range of services and benefits including a 403(b) retirement plan, health, dental, and vision insurance, employee assistance, life insurance, paid time off, paid holidays, and employee appreciation events.

We are seeking a skilled Systems Administrator to support our Windows Server, Azure, and virtualized infrastructure. The role also provides ITIL‑aligned help‑desk support, contributes to cybersecurity and compliance efforts, and maintains clear technical documentation and communication.

• Administer and maintain Windows Server, Active Directory, and Group Policy
• Manage and monitor Azure services, including virtual machines, networking, storage, and Azure AD
• Support and maintain VMware and Azure Stack HCI environments
• Manage Microsoft 365, including Exchange Hybrid, Teams, SharePoint, and compliance policies
• Provide Tier 2/3 help‑desk support and excellent customer service to staff
• Implement and maintain cybersecurity controls, including patching, auditing, MFA, and conditional access
• Manage and support Mobile Device Management (MDM) via Microsoft Intune or similar tools
• Monitor and respond to alerts through SIEM platforms and other security tools
• Maintain backup, disaster recovery, and business continuity processes
• Create and maintain accurate technical documentation, SOPs, and change logs
• Participate in IT infrastructure projects, upgrades, and strategic planning
• Collaborate with a cross‑functional IT team to resolve issues, complete projects, and ensure continuity of services
• Other duties as assigned

• Bachelor’s degree in information technology or related field, or equivalent combination of certifications and 3+ years of progressive IT experience
• Strong experience with Windows Server and Active Directory administration
• Proficiency in Azure and Azure AD
• Hands‑on experience with VMware, Hyper‑V, or Azure Stack HCI
• Experience managing Microsoft 365 in a hybrid Exchange environment
• Familiarity with MDM tools (Intune preferred)
• Understanding of cybersecurity principles and experience with SIEM tools
• Working knowledge of networking basics: DNS, DHCP, VPNs, and firewalls
• Excellent troubleshooting and customer service skills
• Clear, organized documentation and communication skills
• Ability to work effectively in a team‑oriented environment, sharing knowledge and supporting colleagues

• Experience with Power Shell scripting and automation
• Virtualization – VMware / Azure HCI
• Familiarity with compliance frameworks (CMMC, NIST 800‑171, HIPAA, etc.)
• Experience with backup solutions and cloud‑to‑cloud continuity strategies

• Manage prolonged periods of working on a computer
• Move freely about the facilities and interface with all departments as required
• Remain in a stationary position (stand/sit) for 4–8 hours
• Lift, carry up to 25 lbs. at times
• Bend, stoop, squat, adjust position for 20% of time
• Work in conditions with varying temperature, including cold and/or heat

• Background check and drug screen required
• Internal and external applicants accepted
• Verifiable documentation of ability to work in the US

Austin Lighthouse for the Blind is an equal opportunity employer and affirmative action employer. The organization provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, genetics or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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