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Senior IT Help Desk Specialist; ITIL
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-03-12
Listing for:
CGS Federal (Contact Government Services)
Full Time
position Listed on 2026-03-12
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
A government support firm located in Austin, Texas, is looking for a Senior Help Desk Technician to provide Level 1 & 2 support services for senior management and attorneys. The role requires strong troubleshooting skills and experience with Adobe Connect. The ideal candidate will engage in proactive reporting, user training, and support desk-side operations. The position includes benefits like health and dental insurance, a 401k plan, and paid time off.
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Position Requirements
10+ Years
work experience
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