Agile Scrum Master

Sr Agile Scrum Master – Healthcare & Diagnostics Domain

mandatory skills - Payer Solutions, Lab Services Manager (LSM), Lab Suite of Products

Agile Scrum Master

We are seeking an experienced Senior Agile Scrum Master to lead and coach Agile teams in a regulated healthcare diagnostics environment. This client-facing, onshore role requires expertise in SAFe, servant leadership, and managing distributed (onshore-offshore) teams.

• Act as a Servant Leader and Agile Coach for cross-functional development teams, guiding them in applying Agile, SAFe, Scrum, Kanban, and Lean principles effectively.
• Facilitate core ceremonies:
  Sprint planning, backlog refinement, retrospectives, and PI events.
• Enable team ownership, accountability, and continuous learning, while driving engineering excellence through Agile technical practices (TDD, BDD, CI/CD, automation).
• Ensure delivery visibility with dashboards and metrics (velocity, lead time, quality KPIs).
• Collaborate with Product Owners and Stakeholders to ensure transparent communication, delivery alignment, and customer-centric value delivery.
• Champion agile transformation initiatives, helping teams embrace agility through maturity assessments and change management techniques.
• Support dependency identification and resolution across teams and ARTs, and work closely with the Release Train Engineer (RTE) and COE for alignment.
• Strong Jira, Confluence & Mural tools experience required.
• Demonstrate a proactive approach to risk and impediment management, addressing delivery challenges with practical solutions.
• Facilitate team backlog creation and execution of Scrum events including inception workshops, user story mapping sessions, prioritization techniques, and estimation activities.
• Experience in leading Agile teams in a distributed (onshore–offshore) model.

• 10+ years' experience, including 5+ years as a Scrum Master in Healthcare diagnostics or biotech.
• Proven onshore Agile delivery experience with distributed teams.
• Strong healthcare/laboratory domain knowledge.
• Proven experience in Agile project delivery in a client-facing, onshore setting, managing distributed teams.
• Strong understanding of healthcare/laboratory processes and ability to converse with domain and business stakeholders effectively.
• Certified Scrum Master (CSM) and SAFe Scrum Master (SSM) certification are required.
• Strong coaching mindset, analytical thinking, and adaptability to evolving priorities.
• Expertise in Agile metrics, Jira, and SDLC/Dev Ops concepts.
• Excellent communication, facilitation and stakeholder management skills.
• Ability to create and maintain Agile metrics dashboards, and facilitate data-driven decision-making for delivery optimization.
• Excellent communication, negotiation, and stakeholder management skills.