Cloud Systems Analyst

Date:
Mar 19, 2026

Location:

AUSTIN, TX

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

Explore more details on the Benefits of Working at HHS webpage.

Functional

Title:

Cloud Systems Analyst

Job Title: Systems Analyst VI

Agency: Health & Human Services Comm

Department: DSHS Public Health Support COV

Posting Number: 14938

Closing Date: 06/17/2026

Posting Audience: Internal and External

Occupational Category: Computer and Mathematical

Salary Range: $7,015.16 - $11,864.50

Pay Frequency: Monthly

Salary Group: TEXAS-B-27

Shift: Day

Additional Shift: Telework

Travel: Regular/Temporary:
Regular

Full Time/Part Time: Full time

FLSA Exempt/Non-Exempt: Exempt

Facility

Location:

Job Location City: AUSTIN

Job Location Address: 701 W 51ST ST

Other Locations: MOS Codes: ,X,182X,1D7X1,255A,255S,25B,25D,25H,26B,62E,681X,682X,781X,CTI,CTM,CTR,CYB
10,CYB
11

ISM,IT,Z Prefix:

The Cloud Systems Analyst works under the general supervision of the IT Manager within IT Public Health Applications, exercising moderate latitude for initiative and independent judgement. Performs data-related functions including data conversions, data analysis, data management, data compilation and data quality implementations. Work involves developing new software applications or enhancements to existing applications for statistical analysis. Work involves analyzing all aspects of technical environments, coordinating with business customers and other IT areas (System Services, CTO, PMO, etc.),

monitoring technical tasks to meet user requirements and developing technology acquisition plans to deliver the best product for customers. Performs detailed analysis and design duties and performs complex data analysis and research work. Trains and mentors others, as needed.

The Cloud Systems Analyst works under the supervision of the IT Manager performing complex computer system analysis work. Work involves planning, analyzing, and designing user requirements, test plans and scripts, procedures, utility programs, charts, diagrams, tables, and flowcharts. Work includes troubleshooting and solving problems, ticket triaging and resolution, code deployment, Cloud server monitoring, maintenance and may also include some development. Effectively develops and communicates technical, business, and system requirements, SDLC to staff charged with acquiring, developing, and/or implementing products and services.

Interact with the customers to understand the business needs and to effectively communicate the technical solutions to the customer in terms they can understand. Participates effectively in cross-functional teams. Work is performed under general supervision with moderate latitude for the use of initiative and independent judgement. May train others. This position is classified as a full-time position (40 hours a week).

Work outside of regular hours may be required. Travel to other work locations may be required. Performs other duties as assigned.

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs all duties as assigned.

• (40%) Responsible for supporting complex systems to meet customer needs. Includes analyzing production problems as described by the customer, software vendor, and/or customer support staff, problem solving to keep the customer’s applications operational and ongoing maintenance and enhancements to both software and hardware. Ensures systems or products are successfully installed and tested. Prepares and implements test plans, and scripts to ensure quality products or modifications are implemented.
  
  Adequately trains other technical support staff, or customer in the successful modifications or implementation to software systems. May design and/or code complex new programs or modify existing programs. Will do code deployments in CI/CD environments, cloud server monitoring and maintenance, along with analyzing and remediating application & server vulnerabilities.
• (40%) Responsible for analyses of assigned work requests, using the Help desk process to determine estimated hours and costs of work effort and duration. Develops, submits and maintains all necessary documents according to the appropriate Project Management Life Cycle, System Development Life Cycle, and Governance Processes. Documentation efforts include creating documents, obtaining document approval signatures, and recording documents. Examples are business requirements, cost estimates, change advisory board, project plans, work plans, test plans, system requirements, design documents, data dictionary, entity…