Senior Devops Engineer

Who we are:

• Welcome to Booked By, an industry-leading business management solution and scheduling software for salons, spas, and barbershops worldwide.
• Booked By - headquartered in Austin, TX - features more than 100 employees across three continents and powers thousands of locations worldwide with top brands such as Sport Clips Haircuts, Diesel Barbershop, Perfect Look, Sharkey’s Cuts for Kids, Hairzoo, and more.

We are seeking a Senior Dev Ops Engineer to help scale and operate the infrastructure behind Booked By’s platform.

• Design, build, and maintain AWS cloud infrastructure supporting Booked By’s applications.
• Manage and improve Kubernetes clusters (updates, scaling, monitoring, lifecycle management).
• Build and optimize CI/CD pipelines with Git Lab and ArgoCD, supporting versioning, rollbacks, and progressive delivery (canary, blue/green).
• Automate infrastructure provisioning and management using Infrastructure-as-Code (Terraform for infrastructure, Helm for Kubernetes applications, ArgoCD for Git Ops-driven deployments).
• Enhance observability with metrics, logs, and tracing - e.g., Prometheus, Grafana, Datadog, ELK.
• Implement and maintain security best practices, including continuous audits and compliance readiness (e.g., SOC2).
• Support application migration to Kubernetes and modernization efforts by deprecating legacy deployment tooling.
• Troubleshoot and resolve complex infrastructure and deployment issues in production.
• Write and maintain runbooks and operational documentation to improve reliability and response.
• Use AI-driven monitoring, anomaly detection, and automation to improve reliability and efficiency.
• Participate in an on-call rotation, ensuring fast, effective incident response.

• 5+ years of Dev Ops / SRE / Platform Engineering experience.
• Strong expertise with AWS services (EC2, RDS, S3, Route
  53, ELB/ALB, IAM, networking).
• Hands-on experience managing Kubernetes clusters.
• Proficiency with containers (Docker) and orchestration patterns.
• Strong knowledge of Terraform (infrastructure), Helm (Kubernetes packaging), and ArgoCD (Git Ops deployments).
• Experience building and maintaining CI/CD pipelines (Git Lab preferred, familiarity with Jenkins, Git Hub Actions, or Bamboo welcomed).
• Familiarity with observability stacks (Prometheus, Grafana, Datadog, ELK).
• Strong scripting/automation skills (Python, Bash, Ruby).
• Proficiency with Linux and command-line troubleshooting.
• Solid understanding of distributed systems, scaling, and cloud security practices.
• Strong collaboration and communication skills.
• Excitement about applying AI to automate workflows, predict incidents, and enhance operational efficiency.

• Comprehensive Medical, Dental & Vision Insurance.
• 15 days of Paid Time Off.
• Hybrid
  
  Work Schedule:
  
  3 days per week in office (Austin HQ).
• Paid Parental Leave.
• In-Office Gym.
• Professional Development opportunities with access to courses and learning resources.
• Stock Options.