Enterprise Sales Development Representative

Job Description

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint.

By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions.

Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights.

Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.

Our sales team works with an industry-leading product that solves complex business challenges for our customers, at the enterprise level. As an Enterprise Sales Development Representative (SDR), you'll get to join a team of driven, entrepreneurial, outside-the-box creative problem solvers.

We are obsessed with personal and professional development and are dedicated to the growth of all Sprinklrites. Our team is results-driven because we prioritize our mental health and wellbeing and support a flexible work culture.

Looking for a career in technology? You'll have the opportunity to learn fundamental skills in preparation for an exciting career in software sales or a variety of other customer-facing roles.

As an SDR, you will prospect, qualify, and generate opportunities to support the overall growth of the business in North and South America. You'll be the first line of contact in generating new opportunities for the business integral to the growth of our company.

Our team is passionate about the ongoing transformation of inside sales to something that is personal, value-filled, and representative of social disruption. Whether you are looking to learn from the best, or be the best, a career in the Sprinklr SDR department is a phenomenal way to kick start your journey with us.

• You will actively seek out new business opportunities through a variety of channels.
• You will be able to quickly research a company, identify opportunities, and strategize an approach to create interest for enterprise-level companies.
• You will work side by side with our Account Executive teams to strategize and generate value for existing and potential customers.

• Four-year college degree.
• Desire to be in a software sales or other customer-facing positions as a career progression.
• Have a verifiable track record of success and goal attainment.
• Have a passion or experience on how technology is shaping the user experience.
• You have a great attitude, like to collaborate and work with a growing team.
• You are curious: always looking for an opportunity to learn, grow, and give/receive feedback.
• You are a results-oriented individual who is excited by the prospect of adding to the continued growth and success of Sprinklr.

Our ethos is "people never forget how you make them feel" with that in mind we promise to be the springboard to the development of your future with a career at Sprinklr!

Please note:

We are unable to consider applicants who require visa sponsorship or work authorization support for this role. Candidates must have current and unrestricted work authorization in the country where the role is based.

Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data — helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites:
Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things:

• Lead a new category of enterprise software that we call Unified-CXM.
• Empower companies to deliver next generation, unified engagement…