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Support Analyst - ServiceNow & Escalations
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-05-21
Listing for:
TEKsystems
Full Time
position Listed on 2026-05-21
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
TEKsystems is seeking a Real Time Support Analyst for a contract position in Austin, TX. The role involves managing Service Now tickets, onboarding requests, and conducting financial data checks to ensure efficient resolution of business escalations.
The successful candidate will have excellent time management, attention to detail, and a proactive approach, with experience in a help desk environment and Service Now.
Benefits include medical, dental and vision coverage, 401(k) plan, and time off. This is a fully onsite position.
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