Area Vice President, Solutions Engineering

About the Role

We’re seeking a sharp, trusted, and highly autonomous Area Vice President, Solutions Engineering to help drive Ninja One’s continued growth across the enterprise market. This is a builder role and an opportunity to help shape how we engage complex enterprise customers across the region while developing and guiding Solutions Engineers supporting the business. You will play a key role in defining technical engagement models, scaling enterprise technical wins, and setting the standard for pre‑sales excellence across North America.

As a player and coach, you will own the strategic technical relationship with prospects, customers, and partners while partnering closely with Enterprise Sales to influence deal strategy and drive measurable impact. You will lead and develop a team of Solutions Engineers while remaining hands‑on in complex opportunities, ensuring customers clearly understand the value of the Ninja One platform and how it supports their IT operations  will collaborate closely with Sales Leadership, Enablement, Product, and Customer teams to ensure alignment across the technical sales motion while helping build the playbooks, tools, and repeatable processes that allow the enterprise business to scale across the region.

Hybrid – Remote in Austin, TX

~30% – including strategic customer meetings, industry events, and internal collaboration.

• Own the full pre‑sales technical experience across the enterprise space in North America, guiding prospects through evaluation, product demos, architecture design, and proof‑of‑concept stages.
• Collaborate closely with Account Executives and Sales Leadership to drive regional growth and align technical value to customer infrastructure and operational goals.
• Lead and mentor Solutions Engineers supporting the region while remaining hands‑on in strategic deals, stepping into complex technical evaluations, architecture discussions, and proof‑of‑concept engagements where executive technical leadership is needed.
• Own the technical strategy, identifying repeatable technical patterns across opportunities and translating those insights into scalable pre‑sales playbooks, demo standards, and enablement for the broader SE team.
• Partner with onboarding and Customer Success teams to accelerate time‑to‑value and ensure long‑term adoption across large, distributed enterprise environments.
• Support the review and alignment of technical content within RFIs and customer evaluation processes, providing subject‑matter expertise without owning full proposal management.
• Serve as a strategic voice between Sales and Product surfacing regional customer feedback, identifying feature gaps and influencing roadmap direction.
• Build and maintain reusable technical assets including lab environments, demo flows, battle cards, and scripts to support a scalable AE‑to‑SE model.
• Represent Ninja One at regional industry events, conferences, and customer forums.
• Help shape the future of the Enterprise SE function contributing to playbooks, processes, and cross‑functional alignment across the organization.
• Other duties as assigned.

• Proficiency in Windows environments, registry services performance troubleshooting.
• Familiarity with Linux and macOS systems and basic command‑line troubleshooting.
• Strong understanding of networking concepts including DNS, VPNs, firewalls, and endpoint protections.
• Hands‑on experience with RMM tools, ITSM platforms, and endpoint lifecycle management.
• Scripting experience in Power Shell, JavaScript, and/or VBScript is strongly preferred.
• Comfortable navigating complex IT ecosystems and integrating with existing infrastructure.
• Experience with Salesforce, Jira, Highspot, or equivalent systems.

• 10+ years in pre‑sales engineering, solutions architecture, or technical consulting supporting enterprise B2B SaaS customers.
• Experience leading and developing Solutions Engineers while maintaining hands‑on credibility in complex enterprise or public sector sales cycles.
• Evolved from a technical background such as TAM, support, or systems engineer with practical insight into IT operations at scale across the enterprise…