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Mid-Market Customer Success Manager: NA & LATAM
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-05-24
Listing for:
black.ai
Full Time
position Listed on 2026-05-24
Job specializations:
-
IT/Tech
-
Customer Service/HelpDesk
Bilingual
Job Description & How to Apply Below
black.ai in Austin, Texas, is looking for a Customer Success Manager to lead the post-sale relationship for US Mid-Market and LATAM accounts. The role involves onboarding, training, advocacy, and identifying growth opportunities within existing accounts.
The ideal candidate should have over 3 years of experience in B2B SaaS, strong relationship-building skills, and preferably be fluent in Spanish or Portuguese. The company offers equity packages, flexible leave options, and a supportive work environment.
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