Senior Platform Engineer

The Senior Platform Engineer at inKind owns, evolves, and operates the cloud infrastructure that underpins a growing financial and hospitality technology platform. This hands‑on role focuses on ensuring that our systems are secure, reliable, observable, and scalable as traffic and organizational complexity increase.

• Infrastructure Owner – take responsibility for systems in production and feel accountable for their behavior over time.
• Systems Thinker – understand how compute, storage, networking, and application behavior interact under real load.
• Pragmatic Operator – know when to modernize, when to migrate, and when stability matters more than novelty.
• Infrastructure Decision‑Maker – evaluate tradeoffs (EKS vs ECS, Redis vs Valkey, EC2 vs Fargate) and carry the decisions through safely.
• Operationally Grounded – run systems in production, handle incidents, and learn from failures.
• Security‑Aware – design infrastructure with least privilege, network isolation, and secure defaults.
• Clear Communicator – explain infrastructure decisions and risk in a way engineers and leadership can understand.

• Own and evolve AWS infrastructure across compute, networking, storage, and managed services.
• Design and maintain infrastructure that supports high availability, predictable performance, and financial correctness.
• Lead platform‑level architectural decisions, including service migrations and runtime changes (e.g., Redis → Valkey, EKS → ECS/Fargate).
• Ensure infrastructure choices align with reliability, cost, and operational simplicity, not merely trend adoption.
• Design and maintain deployment pipelines that are safe, repeatable, and observable.
• Own system reliability through capacity planning, failure modeling, and controlled change management.
• Lead incident response and root‑cause analysis for infrastructure‑level failures.
• Participate in on‑call rotations and continuously improve operational ergonomics.
• Build and maintain strong observability across infrastructure and services (metrics, logs, tracing, alerting).
• Ensure secure configuration of AWS resources, IAM policies, secrets management, and network boundaries.
• Proactively identify infrastructure risks related to scale, cost, or security and address them before they become incidents.
• Partner closely with application engineers to ensure platform constraints and capabilities are well understood.
• Drive infrastructure changes through hands‑on implementation.
• Establish standards and best practices for infrastructure, deployment, and operations as the team grows.
• Mentor other platform engineers and help raise the overall operational maturity of the organization.

• 8+ years of experience building and operating production infrastructure in cloud environments.
• Deep experience with AWS core services (EC2, ECS/EKS, VPC, IAM, RDS, Elasti Cache, ALB/NLB, Cloud Watch, etc.).
• Strong understanding of containerized workloads and orchestration tradeoffs.
• Proven experience designing systems for high availability, fault tolerance, and controlled failure.
• Hands‑on experience with infrastructure as code (Terraform, Cloud Formation, or equivalent).
• Demonstrated ability to plan and execute infrastructure migrations safely.
• Experience debugging real production incidents involving networking, scaling, or service degradation.

• Experience operating infrastructure for financial systems or other high‑reliability domains.
• First‑hand experience scaling infrastructure through periods of rapid growth.
• Strong opinions about observability and operational hygiene, informed by past failures.
• Experience simplifying, retiring, or re‑architecting over‑engineered infrastructure.
• Comfort working closely with a Rails‑based application stack while remaining tool‑agnostic.
• Generous PTO and company holiday policy; company‑paid short‑term disability.
• High‑quality health and dental insurance for direct employees, with optional higher‑tier coverage at employee cost.
• Child‑care benefits and generous parental leave.

Equal Opportunity

Employer:

inKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind’s ability to provide the…