Studio Salesforce Commerce Cloud-Consulting- Manager

Position: Studio+ - Salesforce Commerce Cloud-Consulting- Manager
Location:

Denver, Austin, Chicago, New York.

At EY, we're all in to shape your future with confidence.

We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.  Join EY and help to build a better working world.

** Job Title*
* ** Manager - Salesforce Commerce Cloud*
* ** Location*
* Flexible (US-based) | Hybrid

** The Opportunity*
* At EY, we are building a better working world by helping organizations reimagine commerce in an increasingly autonomous, AI‑enabled future. As a  
** Manager in Digital Commerce** , you will play a pivotal role in shaping and delivering next‑generation commerce experiences-spanning strategy, product, and execution-while helping clients prepare for and adopt  
** Agentic Commerce
** models that redefine how customers discover, decide, and transact.

You will work at the intersection of  
** business strategy, experience design, and technology delivery** , partnering with clients to translate ambition into measurable outcomes. This role is ideal for a leader who is equally comfortable framing a commerce roadmap as they are driving teams through complex delivery.

** Key Responsibilities*
* + Support the development of  
** digital commerce strategies
** across B2C, B2B, and hybrid models

+ Advise clients on  
** future‑state commerce capabilities** , including personalization, ecosystem integration, and emerging  
** Agentic Commerce
** patterns (e.g., AI‑assisted discovery, autonomous purchasing, and intelligent orchestration).

+ Translate market trends, customer insights, and data signals into  
** actionable commerce roadmaps
** aligned to client growth objectives.

+ Support clients in exploring and piloting  
** agent‑driven use cases** , such as LLM engagement, AI shopping assistants, intelligent recommendations, and automated post‑purchase experiences.

+ Ability to lead end‑to‑end delivery of  
** large‑scale digital commerce programs** , from discovery and design through build, launch, and optimization.

+ Manage cross‑functional teams (strategy, design, engineering, data) and collaborate with alliance partners to deliver outcomes.

+ Demonstrable experience as a  
** trusted advisor
** to client leaders, translating complex technical concepts into clear business implications.

+ Support business development by contributing to proposals, shaping client conversations, and identifying opportunities to expand existing engagements.

+ Contribute to the evolution of EY Digital Commerce offerings, accelerators, and thought leadership.

+ Actively participate in building a collaborative, inclusive, and high‑performing team culture.

+ This role includes periodic travel, which may range from once a month to several times per month based on client and team needs. Travel expectations are discussed in advance and balanced with flexibility.

** Skills and Attributes*
* + Strong grounding in  
** digital commerce fundamentals** , including platforms, customer journeys, and omnichannel ecosystems.

+ Demonstrated ability to  
** bridge strategy and execution** , with hands‑on experience leading complex delivery.

+ High curiosity and enthusiasm for  
** AI‑driven and agentic experiences** , with the ability to learn rapidly and apply new concepts in client‑ready ways.

+ Excellent communication, storytelling, and stakeholder‑management skills.

+ Comfort operating in ambiguity and helping clients navigate emerging and evolving technologies.

** Qualifications*
* + Bachelor's degree required

+ 6-10+ years of experience in consulting, digital commerce, product, or technology‑enabled transformation roles.

+ Experience delivering commerce solutions across platforms (e.g., headless, composable, or enterprise commerce ecosystems).

+ Exposure to AI, data, or intelligent automation in a commerce or customer experience context is strongly preferred.

** Why EY*
* EY teams help clients shape the future of commerce with confidence-combining deep sector insight, leading technology, and emerging capabilities such as  
** Agentic Commerce
** to drive sustainable growth and differentiation.

** What we offer you*
* At EY, we'll develop you with future-focused skills and equip you with…