Jira Support Engineer/Jira Administrator
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-06-01
Listing for:
Diverse Lynx
Full Time
position Listed on 2026-06-01
Job specializations:
-
IT/Tech
IT Support, Cloud Computing, Technical Support, Systems Administrator
Job Description & How to Apply Below
Position Title:
Jira Developer/Administrator
Location:
Remote
Type:
Contract/Fulltime
Sr. Atlassian cloud Jira/ confluence administrators contractors who need to have hands-on experience (5 years+) , with good logical thinking and familiar with the Atlassian Jira / confluence support
Role Overview:
The Jira Support Engineer will be responsible for administering, configuring, and supporting Jira environments for business and technical teams. This role requires strong Jira administration capabilities, including automation and scripting, along with solid organizational and communication skills to ensure smooth operations and user support.
Technical Skills
- Hands on experience with Jira administration (5+ years preferred).
- Strong understanding of Jira workflows, schemes, permission management, and configurations.
- Experience in Jira automation (Automation for Jira, Script Runner, or similar).
- Knowledge of scripting languages such as Groovy, JavaScript, or Python is a plus.
- Basic understanding of Confluence integration is preferred.
Organizational & Functional Skills
- Excellent analytical and problem solving skills.
- Ability to understand business processes and map them into Jira workflows.
- Strong communication and documentation abilities.
- Experience managing discrepancies between user expectations, resumes, and actual capabilities (helpful for screening/support roles).
The customer s JIRA instance is highly complex and heavily customized. This role goes beyond standard JIRA administration and requires significant hands on experience in scripting, development, and large scale migration activities.
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
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