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Root Cause Engineer - Incident & Reliability
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-06-02
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-06-02
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is seeking a mid-level Root Cause Engineer (RCA) in Austin, Texas. In this role, you will perform structured root cause analyses to address recurring IT service issues, collaborating with multiple teams to improve service reliability.
The ideal candidate possesses a bachelor's degree in IT or a related field, a strong understanding of ITIL principles, and a current active secret security clearance. This position offers a dynamic work environment focused on continual improvement and service excellence.
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