Engagement Manager, AWS ProServe. Austin LilyLifestyle

Job Overview

The Amazon Web Services Professional Services (Pro Serve) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitate technical discussions, and ensure alignment with customer outcomes.

Applying AWS frameworks such as the Well‑Architected Framework and the Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade‑off decisions that consider performance, scalability, security, and business impact.

Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain‑specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you will lead increasingly complex technical projects, shape cross‑organizational technical strategies, and establish best practices in your domain.

In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, and drive projects to successful completion, while exceeding customer expectations.

• Leading and managing complex cloud migration and implementation projects.
• Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning.
• Bridging business requirements with technical solutions, facilitating engineering discussions, and ensuring alignment with customer business outcomes.
• Distilling customer needs into clear technical requirements and mapping them to business outcomes.
• Decomposing complex technical problems into actionable, deliverable solutions.
• Contributing to technical documentation and defining documentation standards.

• Bachelor's degree in Computer Science or Engineering.
• 3+ years in cloud computing.
• Experience in project management of technical programs.
• 1+ year of hands‑on experience in Agile and implementation of project management tool sets (Confluence, Jira, Rally Dev, Version One, Taiga, etc.) and source code management products.

• AWS experience preferred.
• Project Management Professional (PMP) and/or AWS Certified Solutions Architect - Associate.
• Strong understanding of AWS services, architectures, and best practices.
• Experience applying AWS frameworks like Well‑Architected and Cloud Adoption Framework.
• Proven ability to establish technical credibility with engineering teams and senior technical decision‑makers.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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