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Senior UX Researcher — AI-Driven Service
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-06-02
Listing for:
Amazon
Full Time
position Listed on 2026-06-02
Job specializations:
-
IT/Tech
Digital Media / Production, Data Scientist, UI/UX Design
Job Description & How to Apply Below
Amazon is searching for a Senior UX Researcher to join the Customer Service team in Austin, Texas. This role focuses on creating AI-enabled automation experiences to enhance customer interactions. The successful candidate will synthesize complex research findings and design narratives to improve overall service quality.
Responsibilities include leading research strategies, collaborating with cross-functional teams, and leveraging diverse qualitative methods. Candidates should have a strong background in user research and a Bachelor's degree in a relevant field. This position offers a competitive salary and benefits.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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