IT Communications Intern

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

Explore more details on the Benefits of Working at HHS webpage.

Functional

Title:

IT Communications Intern

Job Title:

Management Analyst I

Agency:
Health & Human Services Comm

Department:
Medi-Social Serv Apl Dev

Posting Number: 17076

Closing Date: 06/17/2026

Posting Audience:
Internal and External

Occupational Category:
Computer and Mathematical

Salary Range: $2,512.71 - $2,512.71

Pay Frequency:
Monthly

Salary Group: TEXAS-B-19

Shift: Day

Additional

Shift: Days (First)

Telework:

Travel:

Regular/Temporary:
Temporary

Full Time/Part Time:
Part time

FLSA Exempt/Non-Exempt:
Nonexempt

Facility

Location:

Job Location City: AUSTIN

Job Location Address: 4601 W GUADALUPE ST

Other Locations:

MOS Codes: ,,,,8870,11A,11Z,14FX,165X,171X,35PX,37A,37F,3N0X6,46A,612X,632X

641X,70A,70D,70E,712X,732X,INF,IS,SEI
13,SEI
15,YN,YNS

Brief

Job Description:

This position is open to U.S. Citizens and permanent residents.

Are you looking for a paid summer internship? Thinking about a career in government?

This position offers an opportunity to gain hands-on experience supporting mission-critical technology that enables essential public benefit programs for Texans. This internship is designed for individuals interested in understanding how technology, business strategy, and public service intersect within state government.

The intern will work closely with IT leadership, project managers, and technical teams to support executive-level communications and strategic initiatives. A primary responsibility of this role is synthesizing information from multiple technical sources and presenting it in a clear, visually engaging, and business-focused manner tailored to non-technical audiences.

In addition, the intern will review technical documentation-such as system descriptions, project artifacts, and architectural materials-and translate complex technical concepts into concise business narratives. These narratives will emphasize how IT solutions support organizational goals, operational efficiency, compliance requirements, and service delivery outcomes. Through this work, the intern will build valuable skills in technical writing, stakeholder communication, and strategic messaging.

The internship will also provide exposure to the role of IT in supporting applications that manage benefit eligibility, determinations, and awards for public assistance programs. The intern will gain a foundational understanding of how enterprise systems, data flows, and IT governance support programs such as Medicaid, SNAP, and other health and human services initiatives, while ensuring security, reliability, and accuracy.

This position is ideal for candidates with strong communication skills, attention to detail, and an interest in information technology, public administration, business analysis, or health and human services. Interns will leave with a deeper appreciation of how IT enables public service at scale and directly supports positive outcomes for individuals and families.

Essential Job Functions (EJFs):

Develop drafts of professional presentations and briefing materials for executive leadership using PowerPoint and Word. (40%)

Write news articles for review and intra-agency publication highlighting the achievements and accomplishments of the application development teams with a focus on real business outcomes and benefits to Texans. (30%)

Collaborate with development and business analyst teams to prepare communications that translate technical concepts into concise business narratives. (20%)

Attend departmental meetings; prepare meeting agendas and summaries for department-wide dissemination. (10%)

Knowledge,

Skills and Abilities

(KSAs):

Knowledge of SharePoint page design and publishing.

Knowledge of basic…