Manager, Microsoft Services & Cloud Administration

WHO WE ARE

Apex Fintech Solutions (Apex) powers innovation and the future of digital wealth management by building tech-forward solutions that help simplify, automate, and facilitate access to financial markets for all. Our robust suite of fintech software enables us to support clients such as Stash, Betterment, SoFi, Webull, and eToro, amongst many others; collectively, Apex powers access to the stock market for over 22+ million end customers.

At Apex, we are changing how the securities industry operates by reinventing the status quo, which was manual, slow, and accessible only by the ultra-wealthy. We're digitizing and democratizing systems so that everyone has an opportunity to invest.

When you're at Apex, you drive this change. You're part of a global team with a clear vision: to be the trusted technology that powers the digital economy. Our offices in Austin, Dallas, Chicago, New York, Portland, Belfast, and Manila are home to over 1,000 employees.

Together, we're shaping the future of financial innovation. Embrace change. Solve big. Win together. And be G.R.E.A.T.

- grit, results, empathy, accountability, and teamwork - with Apex.

We're proud to be recognized for the innovative work we do, the purpose-driven nature of our work, and the collaborative culture we've created. Here are just a few of the many awards we've recently received:

Best Places to Work

2026, 2025, 2024, 2023 - Presented by Built In

Wealth Tech of the Year

2025 - Presented by US Fin Tech Awards

The World's Top 250 Fintech Companies

2024 - Presented by CNBC

ABOUT THIS ROLE

About the Role

Apex is seeking an experienced, hands-on technical leader to manage the team responsible for our Microsoft services ecosystem. As Manager, Microsoft Services & Cloud Administration, you will serve as the team's top technical resource-overseeing M365, Exchange Online, Entra , Azure administration, and related Microsoft cloud services. You will provide daily direction, support, and mentorship for a small team of System Administrators, ensuring alignment with best practices and enterprise standards.

This role requires close partnership with our Identity team, who manage Okta SSO integration and identity life cycles through our on-premises Active Directory infrastructure.

Key Responsibilities

Team Leadership & Technical Oversight

* Directly lead and mentor System Administrators managing the Microsoft cloud services stack, including M365, Exchange Online, SharePoint Online, Teams, and related productivity services.

* Oversee Entra , including user and group management, conditional access policies, application registrations, and hybrid identity configuration.

* Act as the escalation point for highly technical issues across Microsoft 365, Azure, and Entra .

* Organize and prioritize daily workload and project assignments for the team, ensuring timely completion of both operational tasks and project initiatives.

* Conduct performance reviews, provide coaching and feedback, and support professional development for team members.

Microsoft Cloud Services Administration

* Serve as a subject matter expert for administrative tasks in Microsoft 365, Intune, Entra , and Azure-maintaining deep technical proficiency across the Microsoft ecosystem.

* Partner closely with the Identity team on integration points between Entra , on-premises Active Directory, and Okta SSO-ensuring seamless identity lifecycle management and authentication flows.

* Oversee Exchange Online administration, including mailbox management, transport rules, compliance policies, and mail flow troubleshooting.

* Drive continual service improvements, including automation of provisioning and administrative processes through Power Shell, Graph API, and appropriate cloud management solutions.

* Manage security and compliance configuration across M365 services, including DLP policies, retention policies, and audit logging.

Operations & Troubleshooting

* Take ownership of service monitoring, incident response, root cause analysis, and problem resolution for Microsoft cloud services.

* Maintain documentation for standard operating procedures, troubleshooting guides, and administrative workflows.

* Ensure systems meet or exceed established SLAs for uptime, compliance, and response times.

Collaboration & Communication

* Work closely with the Identity team to coordinate Entra /AD/Okta integration, user provisioning workflows, and SSO configurations.

* Collaborate with other IT teams-such as Security, Applications, and Infrastructure-to coordinate cross-team efforts.

* Deliver clear technical guidance and training for the team; provide technical insights to leadership as needed.

* Participate in on-call rotation and after-hours maintenance as required.

Required Qualifications

Education & Experience

* Bachelor's degree in Computer Science, Information Systems, or a related technical field preferred; equivalent experience will be considered.

* At least 7 years of professional experience in IT systems administration, with deep focus on Microsoft cloud…