Engineering Program Manager, Enterprise Technology Services

There is a lot that goes into building the most secure yet user-friendly devices in the world. We are a unique Software Development group with a charter to secure our platforms that include iOS SW, iOS Devices, and Mac. We build solutions that are used by our customers, our engineering teams, and our manufacturing environments.

We are looking for a detail-oriented technical engineering project manager who will partner with our Dev, QA, Infrastructure, and SRE teams to drive/lead/organize cross-functional efforts across Apple manufacturing and data center environments. This role requires an energetic and motivated individual with strong communication, organization, and technical skills to drive operational projects in a fast-paced, dynamic and data driven environment. Are you ready for this challenging yet highly visible and rewarding opportunity?

Build strong customer relationships with operations, data centers, suppliers, vendors, manufacturing teams. Identify opportunities that benefit the customer and deliver solutions that meet customer expectations.

Experience with Tableau or similar dashboard applications. Excellent communication and presentation skills to globally dispersed project teams and leadership Expert in project scoping, identifying risks, developing mitigation strategies, stakeholder management, data-driven analysis for decisions and facilitating resolutions along with application readiness and change adoption. Willing and able to travel to international manufacturing partners (can be up to 2 weeks at a time)

B.Sc. in computer science or equivalent major 5+ years of experience in relevant fields

3+ years of technical program or project management for large-scale Infrastructure projects. Deeply understands architecture and integration points of application sets to support process, products, configuration, policies that takes into consideration the needs of supply chains, data centers and global contract manufacturing sites. Proven track record and technical knowledge in infrastructure delivery (data stores, storage compute, network), Dev Ops, SRE, and/or software engineering.

Readily learns and adopts new technologies. Knowledge of Dev Ops, continuous delivery, Splunk, AWS services like S3, hosting components such as Netscalers, OS, servers, storage, databases, backup, load balancers, DMZ, WAF, networking, Citrix, VMWare, Linux etc,. Also Deep understanding of incident management processes and best practices. Ability to drive the root cause analysis, identify the correct