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Entry-Level IT Help Desk Specialist
Job in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-06-03
Listing for:
Ampcus, Inc
Full Time
position Listed on 2026-06-03
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Ampcus, Inc is seeking a highly motivated 1st Line Agent in Austin, TX. This entry-level IT support role involves providing first-level technical assistance and customer support in a fast-paced Help Desk environment, addressing hardware and software issues, managing support tickets, and delivering excellent customer service.
The ideal candidate will possess strong problem-solving and communication skills, along with a minimum of 6 months experience in a call center or IT-related role.
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