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API & Integrations Tech Support Engineer

Job in Austin, Travis County, Texas, 78716, USA
Listing for: hackajob
Full Time position
Listed on 2026-06-03
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

hackajob is seeking a Technical Support Engineer for the Integration Success Team in Austin to provide 24/7 support across different channels for API customers. You will troubleshoot issues, develop expertise in Wise API and SWIFT products, and collaborate with global teams.

The ideal candidate has previous technical support experience, strong organizational skills, and a proactive mindset. You must be comfortable with incident management and willing to work on a 24/5 service level, including out-of-hours support.

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