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IT Support Technical Support

US Technical Support Engineer — Hybrid, AI‑Driven

Job in Austin, Travis County, Texas, 78716, USA
Listing for: Sona
Full Time position
Listed on 2026-06-04
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 70000 - 85000 USD Yearly USD 70000.00 85000.00 YEAR
Job Description & How to Apply Below
A technology company is seeking a Technical Support Engineer in Austin, TX, to provide exceptional support to US customers. You will troubleshoot software issues, guide customers through configurations, and improve support processes. Ideal candidates have 3-5 years of experience in technical roles, strong communication skills, and a passion for using AI tools in their work. The position offers a hybrid working model, comprehensive health insurance, and a salary between $70,000 and $85,000.
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