Director Legal Operations: Technology Solutions

The application window is expected to close on: 06/12/2026

** Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received** .

Members of the Legal organization at select locations will generally be expected to follow a hybrid work model, which includes two days of in-office attendance each week, with limited exceptions.

Location preferences for RTP, NC as well as East coast hours.

** Meet the Team*
* Cisco's Legal Operations team powers the Legal Department by streamlining processes, implementing innovative tools, and using data-driven insights to enable delivery of high-quality legal services  partner closely with attorneys, business teams, and technical teams to help the department operate at its best - aligned, effective, and ready to support Cisco's strategic goals.

** Your Impact*
* This is an exciting opportunity to join the Cisco Legal Operations team as we reimagine and transform departmental operations through modernization and innovation. As a Director, Business Operations, you will lead a team responsible for solving operational challenges and uncovering opportunities to elevate how our department works. You will set direction, coach team members, and drive execution and accountability for initiatives that improve efficiency, scalability, and impact across the organization.

In this role, you will:

+ Lead a team responsible for delivering, evolving, and supporting legal technology solutions, including contract lifecycle management (CLM) and workflow management technologies.

+ Oversee the design, configuration, and continuous improvement of these solutions in partnership with Legal, IT, and multi-functional stakeholders; define future state processes, align requirements to business objectives, and drive high quality solution delivery through clear requirements, effective testing and deployment practices, and measurable outcomes.

+ Provide leadership oversight for run-the-business operations and project execution, including prioritization of work, issue resolution, stakeholder communication, and adoption through training and documentation.

** Minimum Qualifications*
* + Bachelor's degree in Business Administration, Information Technology, Finance, or a related field; equivalent professional experience; or a Juris Doctor degree.

+ 10+ years of experience in Business Operations, Legal Operations, or a similar role, including leading teams and complex initiatives with direct people management responsibility within a legal or highly regulated environment, and applying agile product or program management practices to deliver scalable solutions.

+ Proven expertise in evaluating, implementing, scaling, and optimizing CLM, workflow management, and other legal technology solutions in complex, multi-functional environments.

+ Deep, hands-on expertise across end-to-end legal contracting and related processes.

** Preferred Qualifications*
* + Provide leadership oversight for run-the-business operations and project execution, including prioritization of work, issue resolution, stakeholder communication, and adoption through training and documentation.

+ Strong analytical, problem solving, and action-oriented leadership skills, with a proven track record of cutting through noise, focusing teams on the highest impact priorities, and moving initiatives forward decisively without over engineering solutions.

** Why Cisco?*
* At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

** Message to applicants applying to work in the U.S. and/or Canada:*
* The starting salary range posted for this position is $ to $ and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco's plan eligibility…