Manager, Technical Partner Manager - US Channel

Austin, Texas, United States Sales and Business Development

The people here at Apple don't just create products. They create the kind ofwonder that has revolutionized entire industries. It's the diversity of those peopleand their ideas that inspires the innovation that runs through everything we do,from amazing technology to industry-leading environmental efforts. Join Apple,and help us leave the world better than we found it!

As a manager of this team, you will lead two complementary technical teams at the heart of Apple's enterprise channel motion. Your Partner Technical Success Team works directly with customers to enable them to adopt, deploy, manage, and secure the Apple Platform y remove technical barriers, build best-in-class practices, and deliver the recipe for technical success that transforms the way people work.

Your Partner Development Team deepens the technical readiness and co-innovation capacity of Apple's most strategic partners, helping them build the solutions, practices, and expertise needed to grow their Apple business and serve mutual enterprise customers at the highest level.

At the end of the day, our partners and their customers need to know that withtheir investments in Apple technologies, everything is going to workas promised. This role is accountable for making that true, at scale, across the channel, and through the people you develop and lead.

Lead a team of Technical Partner Managers responsible for overseeing qualified opportunities where partner technical capability is a limiting factor, while managing a portfolio of named strategic partner relationships from a technical standpoint. Drive accountability across the team to track pipeline health, win rates, and cycle-time attributable to channel involvement, ensuring clear visibility into the technical contribution of channel-led motions.

Guide the team in delivering technical solutions that directly impact sales growth while ensuring outstanding customer outcomes remain at the center of every engagement. Coach and develop team members to maintain deep product knowledge, enabling them to credibly lead demos and technical validations within partner-led sales motions.

Partner closely with Partner Development Executives to identify customers who will most benefit from direct Apple engineering engagement, and lead the team through complex architecture, development, and deployment conversations with a relentless focus on the end-user experience.

Champion the voice of customers and partners internally at Apple, synthesizing team learnings, successes, and key takeaways that inform product direction and program decisions. Collaborate cross-functionally with Product Marketing, Solutions Engineering, and Alliances teams to surface partner-relevant roadmap content and co-innovation opportunities.

Work alongside partners to identify and develop joint solution opportunities — including integration development, industry-vertical bundles, and managed services — and lead the development of service portfolios with channel and carrier partners that create compelling platform advantages aligned to Apple's broader enterprise strategy.

Drive the creation and adoption of new standard methodologies for partner-led Apple deployments, ensuring best practices are broadly shared and embedded across the ecosystem. Empower partners to build the processes and infrastructure needed to successfully integrate Apple products into their customers' organizations at scale.

• Cross-Functional Leadership
• Collaborate with Channel, Carrier, and Technical Engineering leaders to build and implement playbooks, reference architectures, and service delivery plans across business segments and customer focus areas.
• Align with Channel Sales leadership on territory strategy, partner investment prioritization, and go-to-market execution.
• Support Channel Programs, Legal, and Finance teams on development fund allocations, co-investment arrangements, and competency incentive structures.
• Provide strategic direction for the US Commercial business, operationalize plans across technical teams, and mobilize…