Senior Engagement Manager

What You'll Do

Be the primary contact for your Advisory Services engagements, driving the direction throughout the engagement lifecycle. You will be the sole access point to the Advisory Services organization for your clients, facilitating collaboration and ensuring the efficient delivery of customer outcomes.

Take charge of proactive scope management to ensure that the team stays aligned with the engagement vision and meets your client's desired outcomes. You will execute projects to achieve results while balancing available time and resources. Additionally, it involves identifying future opportunities for further outcomes, growth, and expansion.

Accelerate time to value by applying project and program management expertise, ensuring the efficient and high-quality delivery of results for clients.

Cultivate enduring relationships with clients by applying consultative skills, maintaining clear and consistent communication, and monitoring and reporting on the value generated from the Advisory Services engagement.

Partner with teams across Atlassian to advocate for customer needs and innovative solutions that address their business drivers.

Spend up to 30% of your time traveling domestically, and in some cases internationally, for both internal and customer-facing events.

10+ years of experience within SaaS companies or similar product organizations or technology consulting firms. Track record in managing large-scale projects and programs.

5+ years in Professional Services, Technical Consulting, or Success customer-facing roles. Experience managing client relationships and delivering successful project outcomes.

You are fluent in English, and it would be nice to have a second language such as Spanish, French, or Portuguese for business communication.

PMP Certification, Agile Certification (Scrum Master, Product Owner), or similar
: A recognized credential that validates your ability to manage professional projects.

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience.

In the United States
, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

• Zone A: $156,600 - $204,450
• Zone B: $141,300 - $184,475
• Zone C: $130,500 - $170,375

This role may also be eligible for benefits, bonuses, commissions, and equity.

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit .

Please visit  for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.