Senior Implementation Consultant; Austin

Lum Apps is now more than just an Employee Experience Platform — it is an AI-powered Employee Hub that supports companies in their digital transformation of communication, collaboration, and engagement with their customers, partners, and above all their employees.

Our platform is a proven leader in this dynamic market with a truly unique vision and product. It has been deployed by Fortune 500 clients around the world and is delivering meaningful business benefits. Lum Apps is identified as a leader in Gartner's Magic Quadrant for Intranet Packaged Solutions as well as in Intranets Forrester Wave, and regularly selected for the French Tech Next
40/120 program.

✨ In 2025, Lum Apps strengthened its leadership position by partnering with Beekeeper
, a pioneer in frontline employee experience solutions. This strategic collaboration expands our reach and impact across all types of workers — from HQ to the frontline.

Our mission:
To make people feel that they belong and have a purpose.

To create an environment where all employees are engaged and work together towards the same goal. Over 700 leading companies trust our solution to:

🎯 Improve the productivity of their teams with our AI-powered Collaborative Experience Platform integrated with both Google and Microsoft collaborative suites,

🎯 Transform employees into real ambassadors of their company,

🎯 Make employees more efficient and better connected to their peers and relevant information, regardless of their location, with the tools and information they need at their fingertips,

🎯 Help companies reduce turnover, accelerate employee onboarding, better collaborate and share knowledge, and even improve their customer experiences.

With a team of over 600 Lumies spread across 11 offices (Lyon, Paris, Lille, Sophia Antipolis, London, Barcelona, Hamburg, Austin, Tokyo, Zurich, Krakow), we support large enterprises all around the world.
Over the past year, we have been driving an ambitious phase in our journey under the impulse of our new shareholder Bridgepoint, aimed at propelling us to become the clear leader in our market and shine worldwide in our industry. We are looking for individuals who are excited to actively participate in this transformation.

If these core values sound like you: “be bold, do amazing things”, “say what you mean, do what you say”, “one team, same mission”, “always be evolving”:
apply now!

Lead the end-to-end digital transformation journey for enterprise clients. You will bridge the gap between high-level business strategy (the "Why") and complex technical execution (the "How"), ensuring the digital workplace is scalable, governed, and widely adopted.

• Strategic Advisory: Act as a lead consultant for stakeholders to align platform deployment with long-term business goals and ROI.

• Discovery & Design: Facilitate stakeholder workshops to identify organizational pain points and architect complex enterprise-grade configurations, advanced information architecture, and global governance models.

• Implementation Management: Lead multiple concurrent SaaS deployments, managing technical specifications, data migrations, and cross-functional alignment.

• Implementation Governance: Partner with the Project Manager to ensure technical delivery aligns with the strategic vision. You own the "What" and "How," while the PM manages the "When."

• Adoption & Enablement: Conduct product training and change management strategies designed to accelerate user activation and consistently scale Weekly Active Users (WAU) across all key personas (HR, IT, and Ops).

• Cross-Functional Leadership: Act as the voice of the customer for Product and Engineering teams, turning field insights into repeatable methodologies and product enhancements.

• 7+ years proven track record in SaaS implementation, solution consulting, or digital workplace delivery within enterprise environments.

• Consultative Expert: Exceptional ability to translate technical complexity into business value for both executive and operational audiences.

• Platform Savvy: Deep knowledge of Google Workspace, Microsoft 365, CMS, and digital workplace tools (e.g., Lum Apps, SharePoint, Simpplr, Unily, Igloo).

• Strategi…