Technical Project Manager

## Technical Project Manager Apply remote type:
Hybrid locations:
Austin, TXtime type:
Full time posted on:
Posted 4 Days Agojob requisition :
JR102627#
** Welcome to the Agentic Commerce Era**## At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of Big Commerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market.

We believe in harnessing AI responsibly to unlock new possibilities, and we’re looking for individuals who use it intentionally to solve problems, accelerate outcomes, and expand what’s possible in their role. Our purpose is to help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers who shape the future of commerce, this is the place for you.

As a Technical Project Manager, you will drive the execution of complex, cross-functional technology projects for our merchants, partners, and internal teams. You will be responsible for delivering eCommerce implementations, integrations, and platform migrations within defined scope, timeline, and budget.

This role is ideal for a project manager who thrives in execution — owning delivery, managing risk, and building strong client relationships while developing deeper technical and strategic expertise.
**** What You’ll Do
***** Lead Client Implementations:
Follow established delivery frameworks to produce project plans and business requirement documents, gather requirements, and guide merchants and agency partners to successful launches within scope, budget, and timeline.
* Enablement:
Ensure agencies and merchants have the tools, resources, and guidance needed to succeed. Share best practices and recommendations with external stakeholders to help them meet project goals and timelines.
* Relationship Management:
Act as the primary point of contact during technical implementation, providing expertise and support to agencies, merchants, and internal teams across the full project lifecycle.
* Executive Communication:
Keep client stakeholders - including senior leaders - informed on critical milestones and project risks with clear, proactive communication throughout delivery.

* Cross-Functional Collaboration:

Work closely with internal teams including Solutions Architects and Technical Account Managers, coordinating resources and ensuring alignment on technical requirements and overall project readiness.
* Project Management:
Own daily project activities across scope management, resource planning, progress tracking, and proactive risk and issue management. Track and report on project progress, address escalations, and identify and raise risk appropriately.
* Client Advocacy:
Overcome client obstacles by facilitating communication and advocacy with internal stakeholders. Fully own escalations during the implementation cycle, bringing in appropriate senior resources as needed.
**** Who You Are
***** Project Management

Experience:

You have 3-5 years of experience managing projects or implementations in a client-facing environment. SaaS, eCommerce, or technology organisations are ideal backgrounds; we will also consider adjacent industries where delivery complexity and stakeholder demands are comparable.
* Learnability and Adaptability:
Above all else, you learn fast and adapt well. You have a track record of picking up new platforms, systems, or domains and operating confidently within them - and you're energised by environments where not everything is figured out yet.
* Stakeholder Management:
You're comfortable managing client relationships at all levels, including executive stakeholders. You know how to set and protect expectations, navigate difficult conversations, and keep relationships intact when projects get complicated.
* Project Management Excellence:
You have a strong command of scope control,…